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  • We were having the same problem – the notice box would show up but the text in the message was not visible. I noticed that the display was set to “none” so I added the below CSS. Not sure it’s the best solution but it seems to work. I wonder if it’s a conflict with Elementor or Astra theme.

    .berocket_cart_notice {
    	display:block !important;
    }
    Thread Starter Joel P

    (@joelp24)

    Resolved: After more testing and chatting with hosting support (WPX.net), they finally confirmed the issue was with their staging site creation process.

    “From here on we will try to fix the whole ID change or at least put a big warning message.”

    Thread Starter Joel P

    (@joelp24)

    Update – This issue seems to be related to our web hosts staging environment. I created a new staging instance and then checked the WP tables and the wp_posts ID had jumped another 500,000.

    Our newest order is #1008157. Two days ago we were on #8088.

    I explained the issue with the hosting support rep and they insist that this is a plugin issue. I don’t understand how that can be the problem. Is that possible?

    Thread Starter Joel P

    (@joelp24)

    Thank You!

    
    ### WordPress Environment ###
    
    WordPress address (URL): [removed for privacy]
    Site address (URL): [removed for privacy]
    WC Version: 5.3.1
    REST API Version: ✔ 5.3.1
    WC Blocks Version: ✔ 4.9.1
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.2.6
    Log Directory Writable: ✔
    WP Version: ❌ 5.7.2 - There is a newer version of WordPress available (5.8.1)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.22
    PHP Post Max Size: 32 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.61.1
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.21-MariaDB
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.3.1
    WC Database Prefix: wp_
    Total Database Size: 69.58MB
    Database Data Size: 47.09MB
    Database Index Size: 22.49MB
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    ### Post Type Counts ###
    
    attachment: 128
    custom_css: 1
    elementor_library: 8
    nav_menu_item: 20
    page: 16
    post: 4
    postman_sent_mail: 250
    product: 8
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    shop_coupon: 7
    shop_order: 1407
    shop_order_refund: 76
    wc_order_status: 8
    wpsl_stores: 20
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (15) ###
    
    Application Passwords: by George Stephanis – 0.1.3
    Elementor Pro: by Elementor.com – 3.2.2
    Elementor: by Elementor.com – 3.2.4
    Smash Balloon Instagram Feed: by Smash Balloon – 2.9.1
    Multiple Roles: by Florian TIAR – 1.3.1
    Post SMTP: by Yehuda Hassine – 2.0.23
    Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.1.17
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.17
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    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    WooCommerce Order Status Manager: by SkyVerge – 1.12.2
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    WP Store Locator - CSV Manager: by Tijmen Smit – 1.2.0
    WP Store Locator: by Tijmen Smit – 2.2.234
    
    ### Inactive Plugins (5) ###
    
    Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.2.6
    Additional Variation Images Gallery for WooCommerce - Pro: by Emran Ahmed – 1.1.27
    Akismet Anti-Spam: by Automattic – 4.1.9
    Astra Pro: by Brainstorm Force – 2.6.3
    Jetpack: by Automattic – 9.8
    
    ### Settings ###
    
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    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
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    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
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    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #8 - /shop/
    Cart: #9 - /cart/
    Checkout: #10 - /checkout/
    My account: #11 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Astra
    Version: 2.5.3 (update to version 3.7.3 is available)
    Author URL: https://wpastra.com/about/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 1,541
    Oldest: 2021-09-06 17:34:11 +0000
    Newest: 2021-10-07 15:54:03 +0000
    
    ### Status report information ###
    
    Generated at: 2021-10-07 16:09:41 +00:00
    
    • This reply was modified 4 years, 5 months ago by Joel P.
Viewing 4 replies - 1 through 4 (of 4 total)