Jigoshop Support - Eric
Forum Replies Created
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Forum: Plugins
In reply to: [Jigoshop] Translation into Russian languageHi icopydoc,
We can offer you two Jigoshop plugins of your choice in exchange for the translation. Please let us know if you would be interested in such cooperation.
Forum: Plugins
In reply to: [Jigoshop] Order Emails: Pending status does not email me the orderHi scflutes
What payment method do you use for the “pickup/payment on pickup” option?
Is it the jigoshop built in “Cash on delivery” ?Forum: Plugins
In reply to: [Jigoshop] [Jigoshop] Bug: New registered users are from AfghanistanUnder jigoshop>Settings>Shop tab you can set up the “Default Country/Region for customer”
Forum: Plugins
In reply to: [Jigoshop] Creating Magazine Adverts (with bulk discounts)?Please use the contact form on our website to get through to our support team.
I’m sorry but using email address here is being moderated.Forum: Plugins
In reply to: [Jigoshop] Creating Magazine Adverts (with bulk discounts)?Please send us the details first so we will be able to better estimate. It also depends on how much styling and customization will be required to make it look fine on the product page.
Forum: Plugins
In reply to: [Jigoshop] Creating Magazine Adverts (with bulk discounts)?hi andantesash,
You can achieve the first part using attributes and product variations.
You should create two multiselect attributes:
“Size”: size 1 , size 2, size 3, etc
“No of issues” : 1, 2, 4 etcThen you need to add the attributes to you variable product and mark the “Is for variation” option: https://drive.google.com/file/d/0B5cehBXpP3o8V0dTYTd2NEVSSlE/view?usp=drivesdk
then you need to update the product/draft and create various product variation as combination of the two attributes like this: https://drive.google.com/file/d/0B5cehBXpP3o8ZFBXS0NQN3NPTTQ/view?usp=drivesdk where you can set up the various pricesThe result on product page should be a table with three rows: size, no of issue, price. Where the price will change depending on the selections in the top two rows.
The table might require some custom styling depending on your theme and can look like this at first: https://drive.google.com/file/d/0B5cehBXpP3o8T2VwTU9iUHVVcUU/view?usp=drivesdk
Forum: Plugins
In reply to: [Jigoshop] You are not allowed to manage these itemsHi All,
The jigoshop 1.17.10 icnluding fix to that permission issue is being released now. Please update it when it’s available.
Forum: Plugins
In reply to: [Jigoshop] Custom single-product.php page not getting calledHi sock2me
If you still haven’t managed to apply the changes, please contact us directly through the contact form on our website and provide a link to this support thread. We should be able to help you from there.Forum: Plugins
In reply to: [Jigoshop] Jigoshop Follow-up EmailsHi Davide,
We have recently added the images to our Product Enquiry form plugin, but the Follow-up emails still doesn’t have that function.
We will discuss it internally and possibly add it in the next update.Forum: Plugins
In reply to: [Jigoshop] Variable Products – stock/inventory issueOh, “someone reported it” I see.. competition never sleeps 😉
Ok, we will do our best to comply with the policy from now on, but it doesn’t change the fact that we don’t agree with the idea of it
Forum: Plugins
In reply to: [Jigoshop] Variable Products – stock/inventory issueSo why until now we could ask to send us credentials and use the email address without any problem, and no one complained ?
I understand that there might be a risk, but I think that treating all WP users like idiots who doesn’t know that risk of posting their admin credentials or email on public forum is also unfair.
I don’t have any problem to comply with those rules, I only think that everyone is responsible for their own actions, and people don’t like to be treated with neglect and don’t need a rule or policy defining for them every action.
Forum: Plugins
In reply to: [Jigoshop] Variable Products – stock/inventory issueHi Spwoot,
We will still provide a free support through this forum, but due to those new ridiculous rules we can’t ask you for any credentials directly on forum or even use our support email address.If your issue requires an admin access to resolve please contact us using the contact form located under “Contact Us” tab on our website and mention the forum thread link.
Forum: Plugins
In reply to: [Jigoshop] Variable Products – stock/inventory issueCan we use our support email address when asking for contact instead of asking user to go through the contact form on our website ?
Forum: Plugins
In reply to: [Jigoshop] Variable Products – stock/inventory issueSo if we can’t resolve the problem without admin access, and ask the user to “contact us” through the support system to resolve the issue instead of “send us credentials” I assume it’s going to be in accordance with your policy ?
Forum: Plugins
In reply to: [Jigoshop] Variable Products – stock/inventory issueHi Jan Dembowski,
As you can see Vasili is the Jigoshop support team member with Jigoshop plugin author status.
We never ask users to provide their credentials on this forum only to send them by email to [removed] a support system where only support team members have access to.By deleting our posts asking for the credentials to be send to the mentioned mailbox you are interrupting the free support process we provide to our users and delay the solution.