Hi Peter,
I work with HostPapa and came across your mention. I would be happy to help you connect with our team to help you to resolve your issue. Please let me know if you have previously submitted a support ticket for this issue and what your ticket number was/is. Thanks! Jennifer
Hi meganleigh72, are you still experiencing an issue here? I work with HostPapa and I would be happy to help connect you with a dedicated technical support representative that can assist and/or advise you. If you have submitted a support ticket, can you kindly provide your ticket number?