Forum Replies Created

Viewing 15 replies - 61 through 75 (of 178 total)
  • Thread Starter jazzu

    (@jazzu)

    Hi @daniyalahmedk

    Thank you for taking your time for this. I checked it out myself, and I see what you mean. However, I tried loading my child theme in the staging site, and it works normally there too.

    So I still don’t understand the issue, it works on the staging site, but not on the live site. How do I pinpoint the problem then?

    Update: I went and started removing plugins. I actually found out it starts happening when I have the “Content Control” plugin active, which makes a lot of sense.

    Kind regards

    • This reply was modified 4 years, 4 months ago by jazzu.
    • This reply was modified 4 years, 4 months ago by jazzu.
    Thread Starter jazzu

    (@jazzu)

    Update:

    I made the page again from scratch in the default WordPress editor. It looks even better than it did before, so consider this thread resolved.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hi @daniyalahmedk !

    Thank you for your time. I downloaded the plugin and created a staging site.

    Here is the link.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hi @michellei !

    I tried directly going into classic WordPress editor. The problem in the checkout was fixed, however, the whole page got messed up (no spaces between different rows, etc.)

    Thread Starter jazzu

    (@jazzu)

    Hello @margaretwporg !

    Okay, I enabled the Storefront theme, disabled all plugins except WooCommerce. If I’m logged in, everything works perfectly.

    However, if I’m NOT logged in, I’m still redirected from any URL that leads to My Account to the homepage.

    Here’s the updated system report with disabled plugins and Storefront enabled:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://moja-savna.si
    Site address (URL): https://moja-savna.si
    WC Version: 6.2.1
    REST API Version: ✔ 6.2.1
    WC Blocks Version: ✔ 6.7.3
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.1.0
    Log Directory Writable: ✔
    WP Version: 5.9.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.27
    PHP Post Max Size: 50 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.32-MariaDB-log-cll-lve
    Max Upload Size: 20 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.2.1
    WC Database Prefix: YwAaXCZkY_
    Total Database Size: 82.39MB
    Database Data Size: 73.07MB
    Database Index Size: 9.32MB
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    YwAaXCZkY_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    YwAaXCZkY_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    YwAaXCZkY_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    YwAaXCZkY_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    YwAaXCZkY_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    YwAaXCZkY_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    YwAaXCZkY_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    YwAaXCZkY_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    YwAaXCZkY_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    YwAaXCZkY_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    YwAaXCZkY_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    YwAaXCZkY_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    YwAaXCZkY_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    YwAaXCZkY_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    YwAaXCZkY_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    YwAaXCZkY_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
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    YwAaXCZkY_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    YwAaXCZkY_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    acoplw_badges: 1
    attachment: 285
    bnfw_notification: 2
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 2
    customize_changeset: 73
    dlm_download_version: 1
    elementor_library: 30
    forminator_forms: 3
    glossary: 1
    gpsc_slider_carousel: 1
    mailpoet_page: 1
    nav_menu_item: 21
    oembed_cache: 3
    page: 22
    post: 1
    product: 72
    product_variation: 30
    project: 1
    revision: 863
    shop_order: 22
    sp_wps_shortcodes: 1
    tooltips: 1
    woolentor-template: 1
    wp_global_styles: 1
    wpuf_forms: 1
    wpuf_input: 2
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (1) ###
    
    WooCommerce: by Automattic – 6.2.1
    
    ### Inactive Plugins (29) ###
    
    All in One SEO: by All in One SEO Team – 4.1.7
    CartFlows: by CartFlows Inc – 1.8.2
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.9
    Child Theme Configurator: by Lilaea Media – 2.5.8
    Content Control: by Code Atlantic – 1.1.9
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.2.1
    Disable woocommerce logout confirmation: by Hem Thapa – 1.2
    Download Plugin: by metagauss – 2.0.3
    Elementor: by Elementor.com – 3.5.5
    Enhanced AJAX Add to Cart for WooCommerce: by TheRiteSites – 2.3.0
    Essential Addons for Elementor: by WPDeveloper – 5.0.9
    FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.1.0
    Forminator: by WPMU DEV – 1.15.11
    Google Listings and Ads: by WooCommerce – 1.11.1
    Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.10
    Loco Translate: by Tim Whitlock – 2.5.8
    Max Mega Menu: by megamenu.com – 2.9.5
    Page scroll to id: by malihu – 1.7.5
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    Reveal IDs: by Oliver Schlöbe – 1.5.4
    SMNTCS Custom Logo Link: by Niels Lange <info@nielslange.de> – 1.16
    Temporary Login Without Password: by StoreApps – 1.7.2
    TH Advance Product Search: by ThemeHunk – 1.1.1
    User Menus: by Code Atlantic – 1.2.7
    WooCommerce Bankart Payment Gateway Extension: by Bankart – 1.7.3.2
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1
    WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.2.0
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.2
    
    ### Dropin Plugins (1) ###
    
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #5 - /trgovina/
    Cart: #6 - /kosarica/
    Checkout: #7 - /zakljucek-nakupa/
    My account: #8 - /moj-racun/
    Terms and conditions: #3 - /pravilnik-o-zasebnosti/
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.9.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
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    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hi @paulostp !

    Sorry, I didn’t see the email notification.

    Thank you for the link, but I’m not good with php… I currently edited it, so currently it looks like this:

    add_filter( 'woocommerce_email_recipient_customer_on_hold_order', 'customer_on_hold_order_for_bacs', 10, 2 );
    	function customer_on_hold_order_for_bacs( $recipient, $order ) {
    
        if( is_a('WC_Order', $order) && $order->get_payment_method() !== 'bacs' ) {
    		do_action( 'woocommerce_email_header', $email_heading, $email ); ?> {
            <p><?php echo ("test."); ?></p>
        }
    }
      <? return $recipient;
    }

    But obviously it’s not working. I don’t have any idea what I did wrong with this.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hi @daniyalahmedk !

    Thank you for your reply. I already did that. Left only WooCommerce and Elementor enabled.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hello!

    I finally got a reply. Here it is:

    `Hello @jazzu ,

    Thank you for getting in touch with us!

    Placing the terms and conditions on the checkout page is managed by the theme, not by the CartFlows.

    To confirm this, you can switch the theme 2022 for a temporary purposes and you will see that the terms and condition collapsable box will not be displayed on the checkout page.

    The same should happen on the default WooCommerce’s Checkout page too.

    Regarding displaying the CSS code, is because, if you look at your privacy policy page, then you will see that there is an inline CSS added from the elementor.

    Here is the screenshot for the same: https://share.getcloudapp.com/Z4u1X7NQ

    The theme pulls the same content on the checkout page and displays on the collapsable box. So, I am thinking that while printing it the theme is making some changes due to which the CSS wrapper that is <style></style> tags are getting removed and the CSS is getting printed on the checkout page in the collapsable box.

    So, in this case, I would suggest you to get in touch with the theme author and if you need any more assistance in-between this, feel free to get in touch with us. We will be happy to help.

    I hope this clarifies you.

    Please let me know how it goes.`

    Thread Starter jazzu

    (@jazzu)

    Hi @megamenu !

    Sorry for the late reply.

    I managed to fix it, but don’t worry – it wasn’t the plugin’s fault, it was an overflow happening in my footer, which for some reason disappeared when I disabled the plugin.

    I located the overflow and got rid of it.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hi again,

    I checked out this issue on Google, and I see that there are problems with Excel in general. I tried to open it on my Google Drive and it works fine.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hi @ihereira !

    I didn’t think I’d have a problem with this, but here we go. When I export the products, every single thing is in the same column. I followed the link you provided, exported all products and their ID, SKU, Name, Sale price and Regular price.

    When I open the file in Excel, everything is in the same column.

    Here you can see the picture.

    Kind regards

    • This reply was modified 4 years, 4 months ago by jazzu.
    Thread Starter jazzu

    (@jazzu)

    Hi @ihereira !

    Thank you for your reply. I tried the solution from StackOverflow and it did the job. I had to write a lot of @media screen and (min-width:) and (max-width) { lines, but I did it.

    Thank you very much!

    Have a nice day

    Thread Starter jazzu

    (@jazzu)

    Hi @margaretwporg !

    Thank you for your reply. Yeah, I guess that it’s okay that I pin-pointed it, however, I don’t know why that code would prevent anything in admin dashboard as I’m not good with php, so the only thing I gave myself was some extra work 😛 It’s already fixed though.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    They didn’t reply yet. Still waiting. I’ll post as soon as I get it.

    Kind regards

    Thread Starter jazzu

    (@jazzu)

    Hi @margaretwporg

    Yeah, I tried it. It’s only happening when I’m using my child theme..

    So I did some digging in my functions.php. The code below is used so that products are not displayed in the actual store outside of subcategories. This is the code that is causing the problems:

    function exclude_product_cat_children($wp_query) {
    if ( isset ( $wp_query->query_vars['product_cat'] ) && $wp_query->is_main_query()) {
        $wp_query->set('tax_query', array(
                                        array (
                                            'taxonomy' => 'product_cat',
                                            'field' => 'slug',
                                            'terms' => $wp_query->query_vars['product_cat'],
                                            'include_children' => false
                                        )
                                     )
        );
      }
    }
    
    add_filter('pre_get_posts', 'exclude_product_cat_children');

    Update: Great news! While testing this stuff, my store got all messed up. Footer content got deleted somehow (widgets are gone), the main shop page got messed up..
    Just great! 😀

    Kind regards

    • This reply was modified 4 years, 5 months ago by jazzu.
    • This reply was modified 4 years, 5 months ago by jazzu.
Viewing 15 replies - 61 through 75 (of 178 total)