jankre
Forum Replies Created
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It was my ticket with the .htaccess problem.
Do you use a .htaccess protection for your site?
If yes, the solution is to set a new .htaccess in the upload folder from wordpress with the code you can see in my ticket.
If now, you have another problem 😉i solved the problem by my self.
i uploaded a new htaccess file to the folder “uploads” with this options:
Satisfy Any
Order Deny,Allow
Allow from allnow a user can see the attchements and the protection of the htaccess for the wp site is still active.
Hi,
you can see my htaccess here:
without password it’s working and i can see the attachments under this link:
https://xxx/helpdesk/?wpas-attachment=145
If i use htaccess with pw, then this link isn’t working. If i use this link, it is working also with password:
where i have to add this lines?
i solved the problem by my self. There was an option “Agents can see all tickets” and now it works fine 🙂
