jahdss

Thanks for the quick response! It’s from the WordPress admin dashboard, when a custom post is submitted for review from a user with the Contributor role.

Upon further digging, I’m starting to think it may be the result of a privileges and/or plugin conflict issue somehow. I just tried to save a new custom post from an admin account with the “Pending Review” status, and the notification then sends. But not from a user with the Contributor role. I’m using the plugin Advance Access Manager (https://wordpress.org/plugins/advanced-access-manager/), and when that’s deactivated, it sends just fine, even from a Contributor. Are there specific user capabilities or privileges that are required for the plugin to work?

Hi @tillkruess, thanks for the quick response! Sorry I forgot to include the diagnostics before. Unfortunately nothing shows up in the server error logs. I did some testing, and I think the issue lies with the Advance Access Manager plugin. I’ve tested multiple WP sites and I get the error when using both Redis 1.6 and the latest AAM
, but deactivating AAM or downgrading to Redis 1.59 fixes it.

Status: Connected
Client: PhpRedis (v5.2.1)
Drop-in: Valid
Ping: 1
Redis Extension: 5.2.1
Predis Client: 1.1.1
PHP Version: 7.4.6
Redis Version: 5.0.8
Multisite: No
Global Prefix: “wp_”
Blog Prefix: “wp_”
WP_REDIS_SCHEME: “unix”
WP_REDIS_PATH: “\/var\/run\/redis\/redis-server.sock”
Global Groups: {
“0”: “blog-details”,
“1”: “blog-id-cache”,
“2”: “blog-lookup”,
“3”: “global-posts”,
“4”: “networks”,
“5”: “rss”,
“6”: “sites”,
“7”: “site-details”,
“8”: “site-lookup”,
“9”: “site-options”,
“10”: “site-transient”,
“11”: “users”,
“12”: “useremail”,
“13”: “userlogins”,
“14”: “usermeta”,
“15”: “user_meta”,
“16”: “userslugs”,
“33”: “blog_meta”
}
Ignored Groups: [
“counts”,
“plugins”,
“wordfence”,
“wordfence-ls”
]
Unflushable Groups: []
Dropins:
– advanced-cache.php v by
– Redis Object Cache Drop-In v1.6.0 by Till Krüss
Plugins:
– Advanced Access Manager v6.5.2 by Vasyl Martyniuk <vasyl@vasyltech.com> (Active)
– Advanced Custom Fields PRO v5.8.11 by Elliot Condon (Active)
– Akismet Anti-Spam v4.1.5 by Automattic (Active)
– Classic Editor v1.5 by WordPress Contributors (Active)
– Co-Authors Plus v3.4.3 by Mohammad Jangda, Daniel Bachhuber, Automattic (Active)
– Companion Auto Update v3.5.2 by Papin Schipper (Active)
– Contact Form 7 v5.1.9 by Takayuki Miyoshi (Active)
– Contact Form 7 Extension For Mailchimp v0.5.20 by Renzo Johnson (Active)
– Duplicate Page v4.2 by mndpsingh287 (Active)
– Redirection v4.8 by John Godley (Active)
– Redis Object Cache v1.6.0 by Till Krüss (Active)
– Smush v3.6.3 by WPMU DEV (Active)
– Wordfence Security v7.4.7 by Wordfence (Active)
– WP Mail SMTP v2.0.1 by WPForms (Active)
– WP Super Cache v1.7.1 by Automattic (Active)
– Yoast SEO v14.2 by Team Yoast (Active)