isaek

Thanks for the reply.

I checked earlier if the two confirmation mails + “registration of my account” mail were enabled and yes there are.

Then I downloaded the tool WP Mail Log page and placed a “test order”.

The WP Mail Log could confirm that the 2 confirmation mails had been sent to the customer (and they were also received to the selected e-mail I used).

However, the e-mail where an account is registered for the customer at WordPress was not sent. And without that e-mail its not possible to access the web course.

What is the lesson learnt from this?

Thanks in advance,

• This reply was modified 5 years, 3 months ago by isaek.