inspry

Hi!

That did help some. We have solved this issue now. We found that there were actually two issues that were causing this:

1. We had define( 'ITSEC_DISABLE_MODULES', true ); code inside the wp-config.php file in order to temporarily disable 2FA and other modules when logging in. That was removed.
2. When attempting to re-configure 2FA for a user, the site would redirect us back to the WordPress admin dashboard instead of allowing is to reconfigure the 2FA onboarding process. We ran a plugin and theme conflict test and found that the issue was being caused by the WPS Hide Login plugin. Disabling that plugin fixes the issue.

Once both of these were resolved, we were able to reconfigure 2FA properly.

Thanks for the help!

Hey Elliot, any luck on this one?

Thanks again

Hey there,

Any update on this? We’re hoping for an official fix.

Thank you!

Hi Elliot,

Just wanted to check back on this one?

Thanks again for all you do!

Hey,

We’re really hoping to hear back on this soon. Thank you!