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Forum: Plugins
In reply to: [Stock Locations for WooCommerce] Frontend display dropdown default option2.how Stock Quantities in Location Selection in Frontend:
We have enabled the “Show stock quantities in location selection in frontend” feature and set the “Show location stock quantity with a postfix e.g. 20+” with a quantity of 5. Is it possible to display “5+” in the frontend Dropdown box? We have hidden the original display method for a cleaner frontend display and would like the quantities to be shown as “5+” instead of the exact quantities.For this issues, is it also possible to set frontend display option into “Available / Out of stock” or Possibly like Green dots and red dots?
Our Stock Locations for WooCommerce is mainly used for checking the availability of products in store, but to purchase and choose where the items should come from, thank you!
### WordPress Environment ### WordPress address (URL): https://them.co.com Site address (URL): https://them.co.com WC Version: 5.4.1 REST API Version: ✔ 5.4.1 WC Blocks Version: ✔ 5.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.3.1 Log Directory Writable: ✔ WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.20 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1k-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.0.0 WC Database Prefix: wp_ Total Database Size: 68.79MB Database Data Size: 45.69MB Database Index Size: 23.10MB wp_woocommerce_sessions: Data: 7.46MB + Index: 0.17MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.24MB + Index: 0.13MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB 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Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.04MB + Index: 0.02MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.10MB + Index: 0.09MB + Engine MyISAM wp_ywcars_messagemeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ywcars_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 941 br_filters_group: 9 br_product_filter: 18 custom_css: 1 elementor_library: 6 language_switcher: 4 nav_menu_item: 72 oembed_cache: 6 option-tree: 1 page: 22 post: 12 product: 139 product_variation: 112 revision: 1 shop_coupon: 13 shop_order: 194 shop_order_refund: 7 tribe_events: 1 tribe_venue: 1 yith_refund_request: 1 yith-wcbm-badge: 13 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (34) ### AccessPress Social Icons: by AccessPress Themes – 1.8.2 Akismet Anti-Spam: by Automattic – 4.1.9 Brands for WooCommerce: by BeRocket – 3.6.3 Disable WooCommerce Cart Fragments: by Fred van der Meijde – 1.0 Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1 Elementor Pro: by Elementor.com – 3.3.0 Elementor: by Elementor.com – 3.2.5 Facebook for WooCommerce: by Facebook – 2.6.0 Stop Generating Unnecessary Thumbnails: by codexpert – 3.2.2 Improved Product Options for WooCommerce: by 7VX LLC USA CA – 4.9.3 Insert Headers and Footers: by WPBeginner – 1.6.0 Mailchimp for WooCommerce: by Mailchimp – 2.5.1 SunTech BuySafe: by SunTech – 1.2.0811 SunTech UnionPay: by SunTech – 1.2.0811 Swift Performance: by SWTE – 2.3.5 TranslatePress - Extra Languages Add-on: by Cozmoslabs Razvan Mocanu – 1.0.1 TranslatePress - SEO Pack Add-on: by Cozmoslabs Razvan Mocanu – 1.4.4 TranslatePress - Multilingual: by Cozmoslabs Razvan Mocanu Madalin Ungureanu Cristophor Hurduban – 2.0.3 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.56 URL Coupons for WooCommerce: by 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Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #433 - /shop/ Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: #455 - /checkout/ My account: #453 - /my-account/ Terms and conditions: #473 - /privacy-policy/ ### Theme ### Name: North Child Theme Version: 1.0.0 Author URL: http://themeforest.net/user/fuelthemes Child Theme: ✔ Parent Theme Name: North Parent Theme Version: 5.6.1 Parent Theme Author URL: http://themeforest.net/user/fuelthemes WooCommerce Support: ✔ ### Templates ### Overrides: north-wp/woocommerce/archive-product.php north-wp/woocommerce/cart/cart-empty.php north-wp/woocommerce/cart/cart.php north-wp/woocommerce/checkout/form-checkout.php north-wp/woocommerce/checkout/form-coupon.php north-wp/woocommerce/checkout/form-login.php north-wp/woocommerce/content-product.php north-wp/woocommerce/content-single-product.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0 /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-failed-order.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-new-order.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-completed-order.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-invoice.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-new-account.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-note.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-on-hold-order.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-processing-order.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-refunded-order.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0 /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-addresses.php version 3.5.4 is out of date. The core version is 3.9.0 /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-customer-details.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-downloads.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-footer.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-header.php version 2.4.0 is out of date. The core version is 4.0.0 /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-details.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-items.php /home/customer/www/them.co.com/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0 north-wp/woocommerce/global/wrapper-end.php north-wp/woocommerce/global/wrapper-start.php north-wp/woocommerce/loop/loop-end.php north-wp/woocommerce/loop/loop-start.php north-wp/woocommerce/myaccount/form-login.php north-wp/woocommerce/myaccount/navigation.php north-wp/woocommerce/product-searchform.php north-wp/woocommerce/single-product/add-to-cart/variable.php north-wp/woocommerce/single-product/product-image.php north-wp/woocommerce/single-product/product-thumbnails.php north-wp/woocommerce/single-product/tabs/tabs.php north-wp/woocommerce/single-product-reviews.php north-wp/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0 Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 3,815 Oldest: 2021-05-21 20:24:17 +0800 Newest: 2021-06-21 16:05:23 +0800 Failed: 3 Oldest: – Newest: – Pending: 1 Oldest: 2021-06-22 03:46:33 +0800 Newest: 2021-06-22 03:46:33 +0800 ### Status report information ### Generated at: 2021-06-21 17:01:14 +08:00Forum: Plugins
In reply to: [Meta for WooCommerce] Products unable to Sync after updatingHi Joey,
I’m not sure why is my WCV Version 4.5.0? Wasn’t it 4.8.0 for it?
### WordPress Environment ###
WordPress address (URL): https://them.co.com
Site address (URL): https://them.co.com
WC Version: 4.8.0
REST API Version: ✔ 4.8.0
WC Blocks Version: ✔ 3.8.1
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.7.3
Log Directory Writable: ✔
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔Forum: Plugins
In reply to: [Meta for WooCommerce] Products unable to Sync after updatingPlease find our system report below:
### WordPress Environment ### WordPress address (URL): https://them.co.com Site address (URL): https://them.co.com WC Version: 4.8.0 REST API Version: ✔ 4.8.0 WC Blocks Version: ✔ 3.8.1 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.7.3 Log Directory Writable: ✔ WP Version: 5.6 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 7.3.23 PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.59.0 OpenSSL/1.0.2r SUHOSIN Installed: – MySQL Version: 5.6.40-84.0-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.5.0 WC Database Prefix: wp_ Total Database Size: 38.27MB Database Data Size: 25.09MB Database Index Size: 13.18MB wp_woocommerce_sessions: Data: 7.23MB + Index: 0.18MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.07MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 0.16MB + Index: 0.14MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.17MB + Index: 0.13MB + Engine InnoDB wp_aps_social_icons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_comments: Data: 0.17MB + Index: 0.11MB + Engine MyISAM wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 3.46MB + Index: 0.09MB + Engine MyISAM wp_postmeta: Data: 1.87MB + Index: 0.63MB + Engine MyISAM wp_posts: Data: 0.50MB + Index: 0.15MB + Engine MyISAM wp_termmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM wp_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM wp_term_relationships: Data: 0.05MB + Index: 0.10MB + Engine MyISAM wp_term_taxonomy: Data: 0.09MB + Index: 0.02MB + Engine MyISAM wp_tm_taskmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_trp_dictionary_zh_tw_en_us: Data: 2.27MB + Index: 2.82MB + Engine MyISAM wp_trp_dictionary_zh_tw_fr_fr: Data: 3.52MB + Index: 2.97MB + Engine InnoDB wp_trp_gettext_en_us: Data: 0.38MB + Index: 0.78MB + Engine MyISAM wp_trp_gettext_fr_fr: Data: 0.44MB + Index: 0.41MB + Engine InnoDB wp_trp_gettext_zh_tw: Data: 0.54MB + Index: 0.91MB + Engine MyISAM wp_trp_original_meta: Data: 0.05MB + Index: 0.05MB + Engine InnoDB wp_trp_original_strings: Data: 2.52MB + Index: 2.52MB + Engine InnoDB wp_usermeta: Data: 0.19MB + Index: 0.10MB + Engine MyISAM wp_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpf_logging: Data: 0.34MB + Index: 0.05MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yith_wcwl: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_yith_wcwl_lists: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_yoast_indexable: Data: 0.31MB + Index: 0.11MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.03MB + Index: 0.02MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.10MB + Index: 0.12MB + Engine MyISAM wp_ywcars_messagemeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ywcars_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 549 br_filters_group: 7 br_product_filter: 14 custom_css: 1 elementor_library: 6 language_switcher: 4 nav_menu_item: 81 option-tree: 1 page: 22 post: 9 product: 109 product_variation: 112 revision: 23 shop_coupon: 7 shop_order: 95 shop_order_refund: 6 tribe_events: 1 tribe_venue: 1 yith_refund_request: 1 yith-wcbm-badge: 11 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (38) ### AccessPress Social Icons: by AccessPress Themes – 1.8.1 Akismet Anti-Spam: by Automattic – 4.1.7 Brands for WooCommerce: by BeRocket – 3.5.1.2 – Installed version not tested with active version of WooCommerce 4.0 Google Tag Manager for WordPress: by Thomas Geiger – 1.11.6 Elementor Pro: by Elementor.com – 3.0.8 Elementor: by Elementor.com – 3.0.14 Facebook for WooCommerce: by Facebook – 2.2.0 Stop Generating Unnecessary Thumbnails: by codexpert – 3.1.3 Improved Product Options for WooCommerce: by 7VX LLC USA CA – 4.9.3 – Installed version not tested with active version of WooCommerce 4.0 Insert Headers and Footers: by WPBeginner – 1.5.0 WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5 Mailchimp for WooCommerce: by Mailchimp – 2.5.0 North - Required Plugin: by fuelthemes – 1.2.1.3 SG Optimizer: by SiteGround – 5.7.12 Suntech 24Payment: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 Suntech ATM: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech BuySafe: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech UnionPay: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech WebATM: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 TranslatePress - Extra Languages Add-on: by Cozmoslabs Razvan Mocanu – 1.0.1 TranslatePress - SEO Pack Add-on: by Cozmoslabs Razvan Mocanu – 1.3.3 TranslatePress - Multilingual: by Cozmoslabs Razvan Mocanu Madalin Ungureanu Cristophor Hurduban – 1.9.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.46 URL Coupons for WooCommerce: by Algoritmika Ltd – 1.3.2 WooCommerce AJAX Products Filter: by BeRocket – 2.4.0.6 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce Email Customizer: by cxThemes – 3.33 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce Table Rate Shipping: by Bolder Elements – 4.2 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce: by Automattic – 4.8.0 WooCrack Updater Plugin: by WooCrack.com – 1.6 Yoast SEO: by Team Yoast – 15.5 WP Fusion - Abandoned Cart Addon: by Very Good Plugins – 1.6.4 WP Fusion: by Very Good Plugins – 3.36.1 WP Mail SMTP: by WPForms – 2.5.1 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.0.13 YITH Advanced Refund System for WooCommerce Premium: by YITH – 1.1.5 – Installed version not tested with active version of WooCommerce 4.0 YITH WooCommerce Badge Management Premium: by YITH – 1.3.22 – Installed version not tested with active version of WooCommerce 4.0 YITH WooCommerce Order Tracking Premium: by YITH – 1.6.9 YITH WooCommerce Wishlist: by YITH – 2.2.16 – Installed version not tested with active version of WooCommerce 4.0 ### Inactive Plugins (2) ### Suntech PayCode: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech SunShip: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Must Use Plugins (1) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ### Settings ### API Enabled: – Force SSL: – Currency: TWD (NT$) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #433 - /shop/ Cart: ❌ Page does not contain the shortcode. Checkout: #455 - /checkout/ My account: #453 - /my-account/ Terms and conditions: #473 - /privacy-policy/ ### Theme ### Name: North Child Theme Version: 1.0.0 Author URL: http://themeforest.net/user/fuelthemes Child Theme: ✔ Parent Theme Name: North Parent Theme Version: 5.1.3.2 Parent Theme Author URL: http://themeforest.net/user/fuelthemes WooCommerce Support: ✔ ### Templates ### Overrides: north-wp/woocommerce/archive-product.php north-wp/woocommerce/cart/cart-empty.php north-wp/woocommerce/cart/cart.php version 3.7.0 is out of date. The core version is 3.8.0 north-wp/woocommerce/checkout/form-checkout.php north-wp/woocommerce/checkout/form-coupon.php north-wp/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0 north-wp/woocommerce/content-product.php north-wp/woocommerce/content-single-product.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-failed-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-new-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-completed-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-invoice.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-new-account.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-note.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-on-hold-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-processing-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-refunded-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-addresses.php version 3.5.4 is out of date. The core version is 3.9.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-customer-details.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-downloads.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-footer.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-header.php version 2.4.0 is out of date. The core version is 4.0.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-details.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-items.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0 north-wp/woocommerce/global/wrapper-end.php north-wp/woocommerce/global/wrapper-start.php north-wp/woocommerce/loop/loop-end.php north-wp/woocommerce/loop/loop-start.php north-wp/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0 north-wp/woocommerce/myaccount/navigation.php north-wp/woocommerce/product-searchform.php north-wp/woocommerce/single-product/product-image.php north-wp/woocommerce/single-product/product-thumbnails.php north-wp/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 north-wp/woocommerce/single-product-reviews.php version 3.6.0 is out of date. The core version is 4.3.0 north-wp/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0 Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 407 Oldest: 2021-01-07 03:43:24 +0800 Newest: 2021-01-07 03:46:29 +0800 Pending: 11 Oldest: 2021-01-07 04:25:42 +0800 Newest: 2021-01-09 01:26:19 +0800 Canceled: 4 Oldest: -0001-11-30 08:06:00 +0806 Newest: -0001-11-30 08:06:00 +0806Seems like there’s no fix for this problem for the moment. What about the part my products are not syncing through WordPress to Facebook catalog? Thank you
### WordPress Environment ### WordPress address (URL): https://them.co.com Site address (URL): https://them.co.com WC Version: 4.8.0 REST API Version: ✔ 4.8.0 WC Blocks Version: ✔ 3.8.1 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.7.3 Log Directory Writable: ✔ WP Version: 5.6 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 7.3.23 PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.59.0 OpenSSL/1.0.2r SUHOSIN Installed: – MySQL Version: 5.6.40-84.0-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.5.0 WC Database Prefix: wp_ Total Database Size: 33.13MB Database Data Size: 22.39MB Database Index Size: 10.74MB wp_woocommerce_sessions: Data: 7.23MB + Index: 0.18MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.07MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 0.16MB + Index: 0.14MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.17MB + Index: 0.13MB + Engine InnoDB wp_aps_social_icons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_comments: Data: 0.17MB + Index: 0.11MB + Engine MyISAM wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 3.43MB + Index: 0.09MB + Engine MyISAM wp_postmeta: Data: 1.87MB + Index: 0.62MB + Engine MyISAM wp_posts: Data: 0.50MB + Index: 0.15MB + Engine MyISAM wp_termmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM wp_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM wp_term_relationships: Data: 0.05MB + Index: 0.10MB + Engine MyISAM wp_term_taxonomy: Data: 0.09MB + Index: 0.02MB + Engine MyISAM wp_tm_taskmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_trp_dictionary_zh_tw_en_us: Data: 2.02MB + Index: 2.82MB + Engine MyISAM wp_trp_dictionary_zh_tw_fr_fr: Data: 3.52MB + Index: 2.97MB + Engine InnoDB wp_trp_gettext_en_us: Data: 0.38MB + Index: 0.78MB + Engine MyISAM wp_trp_gettext_fr_fr: Data: 0.44MB + Index: 0.41MB + Engine InnoDB wp_trp_gettext_zh_tw: Data: 0.54MB + Index: 0.91MB + Engine MyISAM wp_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_trp_original_strings: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_usermeta: Data: 0.19MB + Index: 0.10MB + Engine MyISAM wp_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpf_logging: Data: 0.34MB + Index: 0.05MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yith_wcwl: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_yith_wcwl_lists: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_yoast_indexable: Data: 0.31MB + Index: 0.11MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.03MB + Index: 0.02MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.10MB + Index: 0.12MB + Engine MyISAM wp_ywcars_messagemeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ywcars_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 549 br_filters_group: 7 br_product_filter: 14 custom_css: 1 elementor_library: 6 language_switcher: 4 nav_menu_item: 81 option-tree: 1 page: 22 post: 9 product: 109 product_variation: 112 revision: 23 shop_coupon: 7 shop_order: 95 shop_order_refund: 6 tribe_events: 1 tribe_venue: 1 yith_refund_request: 1 yith-wcbm-badge: 11 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (37) ### AccessPress Social Icons: by AccessPress Themes – 1.8.1 Akismet Anti-Spam: by Automattic – 4.1.7 Brands for WooCommerce: by BeRocket – 3.5.1.2 – Installed version not tested with active version of WooCommerce 4.0 Google Tag Manager for WordPress: by Thomas Geiger – 1.11.6 Elementor Pro: by Elementor.com – 3.0.8 Elementor: by Elementor.com – 3.0.14 Facebook for WooCommerce: by Facebook – 2.2.0 Stop Generating Unnecessary Thumbnails: by codexpert – 3.1.3 Improved Product Options for WooCommerce: by 7VX LLC USA CA – 4.9.3 – Installed version not tested with active version of WooCommerce 4.0 Insert Headers and Footers: by WPBeginner – 1.5.0 WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5 Mailchimp for WooCommerce: by Mailchimp – 2.5.0 North - Required Plugin: by fuelthemes – 1.2.1.3 SG Optimizer: by SiteGround – 5.7.12 Suntech 24Payment: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 Suntech ATM: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech BuySafe: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech UnionPay: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech WebATM: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 TranslatePress - Extra Languages Add-on: by Cozmoslabs Razvan Mocanu – 1.0.1 TranslatePress - SEO Pack Add-on: by Cozmoslabs Razvan Mocanu – 1.3.3 TranslatePress - Multilingual: by Cozmoslabs Razvan Mocanu Madalin Ungureanu Cristophor Hurduban – 1.9.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.43 URL Coupons for WooCommerce: by Algoritmika Ltd – 1.3.2 WooCommerce AJAX Products Filter: by BeRocket – 2.4.0.6 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce Email Customizer: by cxThemes – 3.33 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce Table Rate Shipping: by Bolder Elements – 4.2 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce: by Automattic – 4.8.0 Yoast SEO: by Team Yoast – 15.5 WP Fusion - Abandoned Cart Addon: by Very Good Plugins – 1.6.4 WP Fusion: by Very Good Plugins – 3.35.20 WP Mail SMTP: by WPForms – 2.5.1 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.0.13 YITH Advanced Refund System for WooCommerce Premium: by YITH – 1.1.5 – Installed version not tested with active version of WooCommerce 4.0 YITH WooCommerce Badge Management Premium: by YITH – 1.3.22 – Installed version not tested with active version of WooCommerce 4.0 YITH WooCommerce Order Tracking Premium: by YITH – 1.6.9 YITH WooCommerce Wishlist: by YITH – 2.2.16 – Installed version not tested with active version of WooCommerce 4.0 ### Inactive Plugins (4) ### Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0 Suntech PayCode: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 SunTech SunShip: by SunTech – 1.2.0811 – Installed version not tested with active version of WooCommerce 4.0 WooCrack Updater Plugin: by WooCrack.com – 1.6 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Must Use Plugins (1) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ### Settings ### API Enabled: – Force SSL: – Currency: TWD (NT$) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #433 - /shop/ Cart: ❌ Page does not contain the shortcode. Checkout: #455 - /checkout/ My account: #453 - /my-account/ Terms and conditions: #473 - /privacy-policy/ ### Theme ### Name: North Child Theme Version: 1.0.0 Author URL: http://themeforest.net/user/fuelthemes Child Theme: ✔ Parent Theme Name: North Parent Theme Version: 5.1.3.2 Parent Theme Author URL: http://themeforest.net/user/fuelthemes WooCommerce Support: ✔ ### Templates ### Overrides: north-wp/woocommerce/archive-product.php north-wp/woocommerce/cart/cart-empty.php north-wp/woocommerce/cart/cart.php version 3.7.0 is out of date. The core version is 3.8.0 north-wp/woocommerce/checkout/form-checkout.php north-wp/woocommerce/checkout/form-coupon.php north-wp/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0 north-wp/woocommerce/content-product.php north-wp/woocommerce/content-single-product.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-failed-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-new-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-completed-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-invoice.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-new-account.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-note.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-on-hold-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-processing-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-refunded-order.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-addresses.php version 3.5.4 is out of date. The core version is 3.9.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-customer-details.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-downloads.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-footer.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-header.php version 2.4.0 is out of date. The core version is 4.0.0 /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-details.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-items.php /home/them9157/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0 north-wp/woocommerce/global/wrapper-end.php north-wp/woocommerce/global/wrapper-start.php north-wp/woocommerce/loop/loop-end.php north-wp/woocommerce/loop/loop-start.php north-wp/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0 north-wp/woocommerce/myaccount/navigation.php north-wp/woocommerce/product-searchform.php north-wp/woocommerce/single-product/product-image.php north-wp/woocommerce/single-product/product-thumbnails.php north-wp/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 north-wp/woocommerce/single-product-reviews.php version 3.6.0 is out of date. The core version is 4.3.0 north-wp/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0 Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 407 Oldest: 2021-01-07 03:43:24 +0800 Newest: 2021-01-07 03:46:29 +0800 Pending: 10 Oldest: 2021-01-07 04:25:42 +0800 Newest: 2021-01-08 22:17:23 +0800 Canceled: 2 Oldest: -0001-11-30 08:06:00 +0806 Newest: -0001-11-30 08:06:00 +0806Hi @rynald0s,
Thank you for your response, we’ve asked SiteGround tech team with your reply, please find their response to your suggestion:
We have reviewed what you mentioned and the reply from the ticket within WordPress.org and no background processing or loopbacks are detected nor any security issues. It is like the connection is not being established at all or a request is not being sent to us. I would recommend checking again with the plugin author other possible troubles that could occur or ask for more detailed instructions on how to set up the function for your WordPress.
Can you please help again to see if there’s any solution?
Kind regards,
Mark.
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