Caleb Burks
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Account Page RedirectRight, so you are removing the link from the menu, but the page is still there if you go to the URL. The “dashboard” is just the default area when visiting the My Account page, it’s not a special endpoint.
You’ll need a redirect like Lorro mentioned if you want customers to go straight to the orders page. Or, you could just make sure all of your links to the My Account page use the orders endpoints in them so that is where they end up first. The only way they would be on the dashboard is if they edited the URL manually.
Forum: Plugins
In reply to: [WooCommerce] Checkout is giving Internal Server Error messageYea, doing that ^ will help show the what error is happening at least.
Can post your system status report here as well and that could help us catch something. Can find the status report at WooCommerce > Status > Copy for Support at the top.
Also worth trying to place an order while all plugins except for WooCommerce are disabled and a default WordPress theme is active at the same time. As it could be some mixture.
Forum: Plugins
In reply to: [WooCommerce] Order notification mails not receivingRight, so orders with the pending payment status will not have emails sent out. This is intended, please see my first reply. There is a problem with your payment gateway.
I am pretty sure this original text was not from WooCommerce directly. Perhaps a custom tax label you had set up at WooCommerce > Settings > Tax, or applied to the tax rate/class directly.
But thanks for sharing what you found.
I think you might be focusing a bit much on the compatibility checker. It is there to give you an idea of what plugins have updated. It only checks major and minor releases. So WooCommerce 3.0, 3.3, etc. These are released once every ~4 months. The smaller fix releases in between don’t need compatibility declared for them.
If you need a specific version of WooCommerce, you can use this plugin: https://wordpress.org/plugins/wp-rollback/
Better though would be to do a plugin audit and see what functionalities you truly need if you are having this many problems with other plugins.
Sorry, but this isn’t something we are able to help with. There are thousands of third party plugins, wrangling every author would be an impossible task – and something we’d have no authority over either.
These are freely available plugins, and the authors aren’t necessarily paid for their efforts and can only give extra time they have available to contribute to their free side projects.
If you have a problem with one of the plugins, and can’t get in touch with the author/support for it, then I would recommend switching away from using the plugin.
Hello,
Thanks for the feedback, I’ve passed it along to our product team.
I think deactivating the plugins directly in this area is a bit out of scope, as the plugins screen for doing this is only one click away.
And then also it is best to uninstall un-used plugins rather than keeping them around 🙂
Forum: Plugins
In reply to: [WooCommerce] Payment Response URL in WooCommerce settings for WorldpayThis is something related to the WorldPay extension and not to WooCommerce core directly which is what this forum is for. You will need to open up a ticket with the plugin authors, as it’s also against forum rules to support premium extensions here.
Are you using this plugin: https://woocommerce.com/products/worldpay/? If so, you can contact WooCommerce.com premium support if you have a license: https://woocommerce.com/my-account/marketplace-ticket-form/
Forum: Plugins
In reply to: [WooCommerce] Multiple ChoiceThese two extensions could be worth looking into:
– https://woocommerce.com/products/woocommerce-mix-and-match-products/
– https://woocommerce.com/products/composite-products/Forum: Plugins
In reply to: [WooCommerce] change woo-setup.phpI’m not sure what file you are referring to, as there is no woo-setup.php file in WooCommerce core afaik. Is this in your theme maybe?
And either way, you shouldn’t be editing files directly in plugins or themes anyway. If there is a hook/filter you need to use that, otherwise should contact the plugin/theme authors to add in a hook for what you need to change.
If you’re not able to edit/update files, then my recommendation would be to look into hiring a developer to help with these custom code changes you need to make.
– http://jobs.wordpress.net/
– https://codeable.io/
– https://woocommerce.com/experts/Forum: Plugins
In reply to: [WooCommerce] Order notification mails not receivingOrder status was showing cancelled but still no logs generated and no mails received.
If the order status starts out in the cancelled state, something is wrong with the payment gateway. Why send out a notification for a cancelled order?
Do emails send after successful payment when the order status goes to the “processing” state?
Forum: Plugins
In reply to: [WooCommerce] Prices meta keys removed from db after woocommerce updateCan’t really do in-depth support like that in the forum environment. If you are a customer on WooCommerce.com though, we can help further there: https://woocommerce.com/my-account/tickets/
Forum: Plugins
In reply to: [WooCommerce] get_shipping_methods() return empty rate araryWhat are you trying to do exactly? There might be a better way to go about getting the result you need.
And when you say this still happens with other plugins disabled, is that counting the WPDesk_Flexible_Shipping plugin? Because that sounds rather involved with what you’re doing.
Forum: Plugins
In reply to: [WooCommerce] since update woocommerce variations cannot be seenSo the filter comes from here: https://github.com/woocommerce/woocommerce/blob/823332b5dbfdab464ec567c89cf7d0ec341a25e0/includes/class-wc-product-variable.php#L289
When WooCommerce is checking which variations should be shown, it runs through this filter. If it’s set to true (which it is by default), it will skip attributes that have no valid variations. So by setting the filter to false, this remove the “skipping” and they will still show up on the product page.
And then right, the variation is still considered out of stock because there is no price/stock. It’s not purchasable. Your use case seems a bit odd – why have the user make selections for no apparent reason since they can’t add to cart with those selections?
And then lastly, I’m afraid I don’t really know of any good resources for what you are looking for. Here is one that talks about filters/actions though: https://code.tutsplus.com/articles/the-beginners-guide-to-wordpress-actions-and-filters–wp-27373
Forum: Plugins
In reply to: [WooCommerce] Prices meta keys removed from db after woocommerce updateYou can set the site into maintenance mode via a plugin. Then with FTP you can delete and re-upload a freshly downloaded copy. This will at least help ensure there aren’t any corrupted files.
But this issue does sound quite strange, and I’m still not too sure there isn’t another plugin causing a conflict.