Forum Replies Created

Viewing 9 replies - 1 through 9 (of 9 total)
  • Forum: Fixing WordPress
    In reply to: I need some help

    ok thank you

    my topic is here. i posted it 2 hours ago but haven’t received any help. maybe i’m doing something wrong? i’ve been searching for help for 2 hours

    http://wordpress.org/support/topic/i-cant-log-in-as-an-admin-since-35-upgrade?replies=1

    Forum: Fixing WordPress
    In reply to: I need some help

    thank you alchymyth. I have tried to do that but to no avail 🙁

    i assume its the buddypress plugin? but i can’t log in to begin to fix it

    Forum: Fixing WordPress
    In reply to: I need some help

    Hi, i would like to try the fixes you suggest above on my sites but when i try to log into the dashboard i get a blank page and just the following messages –

    Warning: Missing argument 2 for wpdb::prepare(), called in /home/iain2474/public_html/wp-content/plugins/buddypress/bp-core/bp-core-functions.php on line 143 and defined in /home/iain2474/public_html/wp-includes/wp-db.php on line 990

    [long list of error messages moderated]

    Thread Starter iain2474

    (@iain2474)

    If BMW advertised run-flat tyres and you later found out they burst, leaving you at the side of the road.
    Would you, when ringing BMW customer service, accept advice to “get a jack out and change the wheel”?
    Or would you argue that this functionality was one of the reasons you made your purchase? and that having it work as promised is a reasonable expectation?

    Secondly, If you’re reading this Nerys, I’ve called the number you gave me and i’m still awaiting someone to answer the call after 42 minutes on hold.

    I have used 123reg for years with no real issues but the experience i’ve had over the last 2 days with customer service has been nothing short of appaling.

    [Stop bumping! If it’s that urgent, consider hiring someone.]

    Thread Starter iain2474

    (@iain2474)

    thanks nerys

    After 2 days of being messed around, I have finally received some honesty from one of your colleagues.

    There is no way to update wordpress to 3.3 on 123reg.co.uk because “we don’t use an out-of-the-box version”

    In other words, If you need 3.3 to use vital plug-ins, it’s just tough luck. Whenever WordPress update their program, 123reg customers are stuck in limbo until you decide to update your app version of it.

    apologies if i sound annoyed but 2 days of lies and/or obfuscation will do that to a person.

    I do still require your advice though –
    How do i request a refund and do you know of a hosting site that does use up-to-date versions of software?
    thanks
    iain

    Thread Starter iain2474

    (@iain2474)

    Downloading update from http://wordpress.org/wordpress-3.3.1-no-content.zip…

    Unpacking the update…

    Unpacking the update…

    The link to my wordpress control panel is now functioning.
    Regards the update – I see the above and then nothing happens. Does that give any clues as to what the issue is?

    Thread Starter iain2474

    (@iain2474)

    I am trying to get help from 123reg but all i’ve had so far is automated messages offering assistance with unrelated topics and someone advising me to do exactly what i’ve been doing (the process you reiterate above) and it doesnt work 🙁

    Also, Today when i click the “administrative interface” button from my account, the page doesn’t load.

    Nerys, could you please assist me with what to try next. Nobody is replying at 123 and i am unable to do any work on my site.

    I would very much appreciate your help

    thanks
    iain

    Thread Starter iain2474

    (@iain2474)

    thanks wabsnasm that could be perfect!

    Thread Starter iain2474

    (@iain2474)

    thanks esmi, i’ll do a search for role management now

Viewing 9 replies - 1 through 9 (of 9 total)