Dat Hoang
Forum Replies Created
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Hi,
It seems that your site was not disconnected from Jetpack in the past properly.
I’ve disconnected it from our system.
You should no longer receive these emails.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] tiled gallery, broken imagesHi,
Now, my galleries are displaying only broken pictures : the gallery is calling for example https://i1.wp.com/blog.sushimousse.net/wp-content/uploads/2016/11/IMG_1009989.jpg?w=446&h=297&crop which gives a HTPP 400 error
When removing all parameters, https://i1.wp.com/blog.sushimousse.net/wp-content/uploads/2016/11/IMG_1009989.jpg works and the picture shows up
When calling the first url again, it now works……!!I’ve checked both Photon links and they’re working fine.
However, there are still many photos missing on this post http://blog.sushimousse.net/2016/12/07/decath-color-run/
Something appears to be blocking some of the requests made by Photon? Do you use an image hotlinking protection service? If so, could you try to deactivate it or configure it to make sure it allows requests from the
Photon/1.0 UserAgent?If you do not use such a service, it could be that your hosting provider is rate-limiting the requests made by Photon on your site.
Could you ask them to take a look at your site’s logs, filter all requests made by the User Agent I mentioned above, and check that the requests are not being blocked?Hi,
We use Photon in some areas of Jetpack, even when you’ve disabled the module. When we think we really need Photon, we keep leverage it.
Could you post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form and mention this thread:
Contact SupportHi @srhyde1,
It seems that your site was not disconnected from Jetpack in the past properly.
I’ve disconnected it from our system.
You should no longer receive these emails.
Hi,
Are you using the same plugin – WP Mail SMTP plugin by Mail Bank?
If so, it’s the issue from this plugin rather than an issue with Jetpack.
I suggest trying to use another SMTP plugin to see if the issue exists https://wordpress.org/plugins/tags/smtp/ ?
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(Internal note for the support team: 888056-zen)
Forum: Reviews
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] JetPack Speed: HorribleThanks for your reply.
I see, that’s up to you. Please let us know if you need any other help in using Jetpack in the future.
Hi Darren,
Thanks for updating us.
I can locate the ticket you contacted us some weeks ago. I am sorry for the wrong update above.
Yes, it’s still the issue here. I will update this as soon as I have info.
I’ve updated this thread status to “unresolved” also.
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(Jetpack team note: 857513-zen)
Yes, please open a new thread and link back to this post.
Since you’re removing the
sharing_displayfilter on theloop_startaction, the social sharing buttons may not display on the archive, category, and tag pages.Otherwise, everything looks good for me.
I have a look at your site https://matchmaker.homes-and-hospitality.com/ and it seems that you have not installed Jetpack yet.
Please make sure that you’re using this widget from Jetpack
https://jetpack.com/support/extra-sidebar-widgets/eu-cookie-law-widget/If that’s still an issue with Jetpack, please start your own thread, as per the Forum Welcome?
https://wordpress.org/support/plugin/jetpack#new-postThank you!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Delete image from PhotonHi,
I can not delete this thread for you.
I’ve added the modlook tag then a moderator can help.
https://make.wordpress.org/support/handbook/contributing-to-the-wordpress-forums/modlook-and-tagging/I’ve left a message in the #forums channel on Slack as well.
https://wordpress.slack.com/archives/C02RQC6RW/p1515575187000163Hi @judylmohr,
This issue was fixed in Jetpack 5.6.1 https://jetpack.com/2017/12/14/jetpack-5-6-1/
Could you please start your own thread, as per the Forum Welcome?
https://wordpress.org/support/plugin/jetpack#new-postIn your new thread, I suggest these:
* Please give us an example (link) of your tweet.
* “Alternative, please provide us with the option to remove the feature image from publicized Tweets (relying on the SEO images). Just a suggestion.” => If you have an example for this, that would be great. We will review it and add it to our feature list.Thank you!
Hi,
We are so sorry for this inconvenience.
I’ve sent a ticket (email) to your email above.
Please check your mailbox and even in the spam folder.
I suggest deleting your email address above if possible. Otherwise, we can ask a moderator to do that by following this guide https://make.wordpress.org/support/handbook/contributing-to-the-wordpress-forums/modlook-and-tagging/
Hi Kevin @kevinsoutar,
Could you post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
Contact SupportPlease mention this thread in the support ticket also.
Could you please start your own thread, as per the Forum Welcome?
https://wordpress.org/support/plugin/jetpack#new-postBefore that, I suggest using a FTP client like FileZilla to delete it directly on your hosting. If that does not help, you may reach your hosting provider to get help for this deletion failure also.
Thank you!
As I see here, https://bettertraderacademy.com/blog/ is listing blog posts on your site.
However, it’s not a posts page, which is set under WP Admin -> Settings -> Reading.
(I am looking at the body class of this page HTML content to interpret this).Instead, you’re using a page builder or something for this?
If you try to set this page https://bettertraderacademy.com/blog/ as “Posts page” in under WP Admin -> Settings -> Reading, does the issue persist?
It looks like the nature of your issue here is different from the first post here, could you please start your own thread, as per the Forum Welcome?
https://wordpress.org/support/plugin/jetpack#new-post
Thank you!