Hi,
This is what I am seeing on your menu:
Link to image: https://cld.wthms.co/tTnYpj
I think it looks good? You can show Baby&Kid as both a single menu item and a parent menu item (with sub-categories)?
If the issue is still there, please send us a couple of screenshots. I recommend https://snag.gy for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this topic. It works with Chrome, Firefox and IE.
Cheers,
1. Thanks for the info.
2. If this is not possible to replicate with specific steps, it’s really hard to tell what the issue is. Do you see any common thing between those two users?
3. I recommend https://snag.gy for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this topic. It works with Chrome, Firefox and IE.
4. Do you have any other extension/plugin rather than WooCommerce core to manage your tax?
5. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Hello,
If I select HTML, the display for new order emails is almost the same between my desktop and mobile (I am using Gmail and web browsers for both desktop and mobile).
Based on what you described, this sounds like a setting on your mobile app. What’s your mobile app? Have you tried other apps to see if the same issue happens?
Hi,
I’ve tested this in Storefront and the dimensions are displaying like this as well: “15.8 × 15.8 cm”
Testing a common site like Amazon, they’re also displaying like that:
Link to image: https://cld.wthms.co/yKLHJW
In summary, this is not a bug. If you want to display 15.8 cm x 15.8 cm, it’s still possible, however, you may need to write custom code for that.
Hi,
It seems that WooCommerce has not been installed properly on your site.
This table is created and used by WooCommerce https://github.com/woocommerce/woocommerce/wiki/Database-Description#table-woocommerce_downloadable_product_permissions
1. Where do you see this error?
2. Have you contacted your hosting provider to see if they have any limit in the length of table name? If they have that limit, we recommend switching to one of the hostings here https://woocommerce.com/hosting-solutions/
Hello,
This type of request should be handled in your theme.
As I see, you’re using Soundboard from http://www.red-sun-design.com. Feel free to contact them to see if that’s possible to get what you want.
Hi,
Can you give an example of your use case?
I have a very specific use case, where shipping charges need to be communicated via an API that does not support shipping charges.
This sounds confusing. If so, which role does this API play here?
Hi,
You can re-arrange attribute orders in the “Attributes” tab when editing product.
When in the “Attributes” tab, please hover on attributes then use “drag and drop” to edit their orders.
Hi,
Under Customize > Additional CSS, you can add the following code:
.tax-product_cat .term-description {
display:none
}
If you’d like to learn more about CSS, I highly recommend using the free tutorials at w3schools. Here, you can find the basics of selectors (how to target the right element on the page), and properties (how to change the element on the page).
Hi,
Advanced Flat Rate Shipping is this plugin https://wordpress.org/plugins/woo-extra-flat-rate/?
Please contact them for support https://wordpress.org/support/plugin/woo-extra-flat-rate
We’re not able to help for this plugin as it’s developed by other developers.
Hi,
Which extension are you using for Braintree?
If it’s this one https://woocommerce.com/products/woocommerce-gateway-paypal-powered-by-braintree/, could you please contact us at WooCommerce.com > My Account > Tickets? You may need to create an account. We will be able to help you further there.
Hello,
1. Can you please explain a bit HT and TTC terms? After a bit researching, it seems that HT means products without tax while TTC is product prices including VAT?
2. Does the issue happen with only one customer? Do you have steps to replicate the issue on your site?
3. What’s your tax setting on WooCommerce -> Settings -> Tax? Please take a screenshot if possible.
Hi,
It sounds like you’re selecting “Multipart” (sending both HTML and Plain text versions) for “New order” email.
Please go to WooCommerce -> Settings -> Emails -> New order -> Email type, select “HTML”.
Let us know if that does help.
Hello,
I think you can either try the following snippet or use this premium extension https://woocommerce.com/products/woocommerce-checkout-field-editor/
add_filter( 'woocommerce_checkout_fields' , 'custom_override_checkout_fields' );
function custom_override_checkout_fields( $fields ) {
unset($fields['billing']['billing_first_name']);
unset($fields['billing']['billing_last_name']);
unset($fields['billing']['billing_company']);
unset($fields['billing']['billing_address_1']);
unset($fields['billing']['billing_address_2']);
unset($fields['billing']['billing_city']);
unset($fields['billing']['billing_postcode']);
unset($fields['billing']['billing_country']);
unset($fields['billing']['billing_state']);
unset($fields['billing']['billing_phone']);
unset($fields['order']['order_comments']);
unset($fields['billing']['billing_address_2']);
unset($fields['billing']['billing_postcode']);
unset($fields['billing']['billing_company']);
unset($fields['billing']['billing_email']);
unset($fields['billing']['billing_city']);
return $fields;
}
(From https://gist.github.com/jgalea/5884548)
