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  • Thread Starter helenwhite

    (@helenwhite)

    It looks like this is now working. There is a particular order that we are having problems with, the refund fails, but now just for that order.

    For some reason WordPress cancelled the order, it says the customer cancelled it, but there is no way the customer can cancel the order (any idea how this would happen?). Also the customer received an email saying she had received a refund when she actually hasn’t. All a bit of a muddle but it seems to be an isolated order.

    Thread Starter helenwhite

    (@helenwhite)

    These are in the error logs:

    realshaving.com [Wed Dec 16 13:39:14 2015] [error] [client 195.171.242.98:35978] AH01215: PHP Warning: Invalid argument supplied for foreach() in /home/sites/realshaving.com/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 474: /home/sites/realshaving.com/public_html/wp-admin/post.php

    realshaving.com [Wed Dec 16 13:39:14 2015] [error] [client 195.171.242.98:35978] AH01215: PHP Warning: Invalid argument supplied for foreach() in /home/sites/realshaving.com/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 1005: /home/sites/realshaving.com/public_html/wp-admin/post.php

    Guessing this is unrelated?

    Thread Starter helenwhite

    (@helenwhite)

    Have replaced the ca-bundle.crt with the file they uploaded, but that hasn’t fixed it. Not sure what else to try?

    Thread Starter helenwhite

    (@helenwhite)

    We have just upgraded Woocommerce to the latest version (2.4.12) in the hope that that might fix it, but no joy.

Viewing 4 replies - 1 through 4 (of 4 total)