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  • Thread Starter heathern

    (@heathern)

    Hello Ginger. This is not resolved. I placed comments in the Loom transcript. Payment option boxes are still being cut off at 52 or 53 seconds in the video. Something is not ‘mobile friendly’.

    thank you

    Thread Starter heathern

    (@heathern)

    I tried to change the template from default template to one of the others – redux contained, landing, etc and none altered the issues on the mobile phone. Also included is the system report. Thanks

    Here is the page. https://nssupport.org/st-thomas-more-parish-bottle-campaign/

    WordPress Environment

    Home URL: https://nssupport.org
    Site URL: https://nssupport.org
    WP Version: 6.8.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Show on Front: page
    Page on Front: (#2)
    Page for Posts: Unset
    Table Prefix Length: wpvf_
    Table Prefix Length: 5
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded, give_subscription Server Environment

    Hosting Provider: DBH: localhost, SRV: nssupport.org
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: LiteSpeed
    PHP Version: 8.2.29
    PHP Post Max Size: 512 MB
    PHP Time Limit: 900
    PHP Max Input Vars: 2400
    PHP Max Upload Size: 512 MB
    cURL Version: 8.14.1, OpenSSL/1.1.1w
    SUHOSIN Installed: –
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ GiveWP Configuration

    GiveWP Version: 4.10.0
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ✔ wpvf_give_donors✔ wpvf_give_donormeta✔ wpvf_give_comments✔ wpvf_give_commentmeta✔ wpvf_give_sessions✔ wpvf_give_formmeta✔ wpvf_give_sequential_ordering✔ wpvf_give_donationmeta✔ wpvf_give_revenue✔ wpvf_give_migrations✔ wpvf_give_log
    GiveWP Cache: Enabled
    GiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access✔Daily Email Report✔Weekly Email Report✔Monthly Email Report❌Renewal Receipt Email❌Admin Renewal Receipt Email❌Subscription Cancelled Email❌Admin Subscription Cancelled Email❌Subscription Completed Email❌Subscription Reminder Email✔Subscriptions Email Access✔Subscription Payment Failed Email
    Upgraded From: 4.9.0
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://nssupport.org/donation-confirmation/
    Failure Page: https://nssupport.org/donation-failed/
    Donation History Page: https://nssupport.org/donor-dashboard-3/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Offline Donation, Authorize.Net - Credit Card, Authorize.Net - eCheck, PayPal Donations
    Default Payment Gateway: Authorize.Net - Credit Card
    PayPal IPN Notifications: N/A
    Donor Email Access: Enabled
    Stripe Webhook Notifications: N/A
    Platform Fee Amount: 0% Active GiveWP Add-ons

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    Give - Authorize.net Gateway: ✔ Licensed – by GiveWP – 3.0.2
    Give - Email Reports: ✔ Licensed – by GiveWP – 1.1.4
    Give - Fee Recovery: ✔ Licensed – by GiveWP – 2.3.6
    Give - Form Field Manager: ✔ Licensed – by GiveWP – 3.2.0
    Give - Google Analytics Donation Tracking: ✔ Licensed – by GiveWP – 3.0.1
    Give - MailChimp: ✔ Licensed – by GiveWP – 2.0.2
    Give - Manual Donations: ✔ Licensed – by GiveWP – 1.8.0
    Give - PDF Receipts: ✔ Licensed – by GiveWP – 3.2.3
    Give - Recurring Donations: ✔ Licensed – by GiveWP – 2.15.1
    Give - Tributes: ✔ Licensed – by GiveWP – 2.2.2 Other Active Plugins

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    Beauty Form Styler PRO: by SEHREIDEAS – 2.0.8
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    Gravity Forms Webhooks Add-On: by Gravity Forms – 1.7.0
    Gutenberg: by Gutenberg Team – 21.7.0
    Jetpack: by Automattic – 15.0.2
    Jetpack Boost: by Automattic - Jetpack Site Speed team – 4.4.0
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    Post Type Switcher: by Triple J Software, Inc. – 4.0.0
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    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6
    Simple Social Icons: by OsomPress – 3.2.5
    Solid Security Pro: by SolidWP – 8.6.0
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    Ultimate Blocks: by Ultimate Blocks – 3.4.1
    UpdraftPlus - Backup/Restore: by TeamUpdraft, DavidAnderson – 2.25.7.26
    WPS Hide Login: by WPServeur, NicolasKulka, wpformation – 1.9.17.2 Inactive Plugins

    Baby Bottle Campaign: by Juan Pablo Escalona Garcia – 0.1.0
    Code Snippets: by Code Snippets Pro – 3.7.0 Theme

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    Author URL: http://www.studiopress.com/
    Child Theme: Yes
    Parent Theme Name: Genesis
    Parent Theme Version: 3.6.0
    Parent Theme Author URL: https://www.studiopress.com/

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