hcwadmin

Hey, did you actually get a campaign to fire based on a tag? I was also excited and thought this ought to work, but it doesn’t seem to work. Trying to figure out if I just don’t have it set up right, if it’s broken, or is simply won’t work.

The behavior I am seeing seems to be on the first submission for a form for a given email it creates the contact and the tag, but that does NOT trigger the campaign for some reason. If I do a second form submission from the same email address, it adds the tag and it does trigger the campaign. Seems like only adding a tag to an existing contact triggers, but when the contact is created with the tag IS doesn’t recignize the action of applying a tag.