hansentjo

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  • Forum: Fixing WordPress
    In reply to: “Website is currently unable to handle this request. HTTP ERROR 500”
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    I’m currently in contact with BlueHost tech support.

    However, I don’t understand what you mean by getting a clean copy of my theme.

    I will install that backup plugin and do as you advise.

    Thank you.

    Forum: Fixing WordPress
    In reply to: “Website is currently unable to handle this request. HTTP ERROR 500”
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    I’m attempting to access my File Manager through my cpanel and FileZilla.

    However with FileZilla, it stated “Could not connect to server” despite logging in with what I’m sure are the correct username + password combination.

    On cpanel, my File Manager isn’t displaying properly with words jumbled up across the page.

    And unfortunately, I’ve never backed my site up.

    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    In that case, this thread can now be closed. The issue seems to be somewhat resolved through contact and support from BlueHost Tecch.

    Should there be any more issues, I will just create a new thread.

    Thank you very much Steve for your kind and patience assistance throughout this whole process – very much appreciate it.

    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    There has been some progress with the issue.

    I’ve contacted Bluehost tech support and they have helped me regain access to my admin dashboard.

    However can someone verify if the following link works properly? http://www.studbuds.org

    Moreover, when I go to my site, my browser deemed it unsafe. Then when I entered the page, it says “the page could not be found”.

    This is really confusing me and I hope someone can clarify on the issue.

    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    Hi,

    I think I’m starting to understand what you’re saying. I’ve opened the cpanel on Bluehost and logged into my File Manager. However, I am unable to find the wp-config.php file.

    The above link will show what I’m faced with. I’ve typed in wp-config.php in the “Search all your files” box on the top right corner and clicked the weird image looking thing, but it didn’t yield anything (or I’m not sure if it even worked at all).

    How do I proceed from here?

    Thank you.

    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    I’m not sure how to contact Bluehost. However, I realized the cpanel you meant and I’ve managed to install studbuds.org once again, and now I have access to its admin dashboard.

    In the settings, it states the wordpress and site URL to be http://www.studbuds.org, which I’d like to keep it at this. However should I put the link studbuds.org on my web browser, it constantly redirects me to the nonexistent learningtolearn101.com

    Is there a more simple way in just erasing learningtolearn101.com and resetting everything back to normal? I’m confused by what you meant in an earlier post: “you have to edit the DNS so it points to the IP address used for your hosting and make sure your host maps that domain to the right directory on your hosting account.”

    Thank you very much for your replies and patience – I feel some progress has been made at last!

    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    I’m sorry, but what do you mean by download to my PC via FTP?

    Again, I sincerely apologize for my ineptness and thank you for your patience, but would there be links/tutorials/videos/step-by-step instructions on how to perform the things you mentioned?

    I can’t enter my control panel because whenever I go to studbuds.org/wp-admin/index.php – it redirects me to the learningtolearn101.com site which isn’t registered.

    Thank you.

    P.S. The main issue form my perspective is being locked out of my admin control panel dashboard of my site, because whenever I try to go to that link, it always redirects me to the host name I tried to change it to (foolishly), which does not exist.

    I’ve looked at the installation process and steps for WordPress, and I don’t understand half of it it :(, for example:

    Create a database for WordPress on your web server, as well as a MySQL (or MariaDB) user who has all privileges for accessing and modifying it.

    I have no idea what web server is, or what MySQL/MariaDB is as well.

    • This reply was modified 9 years, 3 months ago by hansentjo.
    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    Sorry, in response to this:
    put the old domain back via an override in wp-config.php:

    https://codex.wordpress.org/Changing_The_Site_URL#Edit_wp-config.php

    How do I do this? Where can I find the wp-config.php file?

    I can’t access my admin control panel: http://www.studbuds.org/wp-admin/index.php – it leads back to the new learningtolearn101.com that hasn’t been registered, hence server DNS error once again. Basically, I’m locked out of my control panel and cannot access it.

    The only things I have access to is my bluehost.com account

    Apologies for my lack of knowledge with this, and thank you for your reply.

    • This reply was modified 9 years, 3 months ago by hansentjo.
    • This reply was modified 9 years, 3 months ago by hansentjo.
    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    Ah, so upon registering the new domain name via Bluehost, I can access my site with the new host name?

    How do I make things work upon registering the domain name I want to use?

    • This reply was modified 9 years, 3 months ago by hansentjo.
    • This reply was modified 9 years, 3 months ago by hansentjo.
    Forum: Fixing WordPress
    In reply to: Server DNS could not be found after changing host name
    Thread Starter hansentjo

    (@hansentjo)

    9 years, 3 months ago

    I have purchased the original website though – does a host name change already force me to have to purchase a new domain?

    I did not think there would be consequences such as this given the simple format of changing the host name, at least from my view. There were just these two boxes in the Dashboard Control Panel where I input the site name I wanted to change into, clicked Save Changes (or something like that0, then suddenly I’m locked out of my site and can’t access both the old or the new. (studbuds.org cannot be accessed and it always leads me to learningtolearn101.com

    How may I proceed from this?

    Thank you for your reply.

    P.S. How may I register a new domain? Is it through wordpress.com? I’m confused now – what’s the difference between wordpress.com and wordpress.org?

    Apologies for all these questions – I am very new to all this.

    • This reply was modified 9 years, 3 months ago by hansentjo.
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