Thanks for getting back to me.
It’s not the player (I’ve been using HTML5 for a long time). It has to do when I “like” a track on Soundcloud it doesn’t show up under Favorites when I try to add the track to a WordPress post using Add Media.
That being said, today it worked for new tracks liked on Soundcloud but still doesn’t show the older tracks that I liked when I noticed this issue.
It’s working for me now.
Are you adding a “Link,” “Category,” or a “Menu” item?
You might want to check with your hosting company if you can’t access FTP.
Are you trying to log into WordPress that is already installed?
Can you FTP in and replace your functions.php file manually?