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Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Graami

    (@graami)

    I think I may have just found part of the answer. The data only appears in the code when I am logged in, then it shows my info. When not logged in the only this is displayed:

    		<!-- WooCommerce Facebook Integration Begin -->
    			<script type="rocketlazyloadscript" data-rocket-type="text/javascript">
    
    				fbq('init', '398852878174810', {}, {
        "agent": "woocommerce-7.5.0-3.0.16"
    });
    
    				fbq( 'track', 'PageView', {
        "source": "woocommerce",
        "version": "7.5.0",
        "pluginVersion": "3.0.16"
    } );
    
    				document.addEventListener( 'DOMContentLoaded', function() {
    					jQuery && jQuery( function( $ ) {
    						// Insert placeholder for events injected when a product is added to the cart through AJAX.
    						$( document.body ).append( '<div class=\"wc-facebook-pixel-event-placeholder\"></div>' );
    					} );
    				}, false );
    
    			</script>

    So that seems okay. For data it would be good to understand what happens there though for that to display. But look as if it’s not the problem I thought at first.

    Thread Starter Graami

    (@graami)

    Hi,

    Thanks for the swift reply. The code was found when viewing the source code for the page (https://carolewaller.co.uk). I don’t know if this is a recent development or not, we were troubleshooting another issue.

    Here is the log data:

    03-22-2023 @ 12:10:22 - Request
    method: GET
    uri: https://graph.facebook.com/v14.0/176026349981725?fields=name
    user-agent: Facebook-for-WooCommerce/3.0.16 (WooCommerce/7.5.0; WordPress/6.1.1)
    body:
    duration: 0.14773s 03-22-2023 @ 12:10:22 - Response
    code: 200
    message: OK
    body: {"name":"Products for Carole Waller - Art to Wear (618011641542405)","id":"176026349981725"} 03-22-2023 @ 12:18:21 - Request
    method: POST
    uri: https://graph.facebook.com/v14.0/398852878174810/events
    user-agent: Facebook-for-WooCommerce/3.0.16 (WooCommerce/7.5.0; WordPress/6.1.1)
    body: {"data":[{"action_source":"website","event_time":1679487501,"event_id":"4082ccf7-e7ec-4c30-8e44-8f59420beb19","event_source_url":"https:\/\/carolewaller.co.uk\/product-category\/clothes\/jackets\/","custom_data":{"content_name":"Jackets","content_category":"Jackets","content_ids":"[\"CW111.21_23634\",\"CW93_21175\",\"CW46.5_20604\",\"CW45.7_20594\",\"CW5.81_13657\"]","content_type":"product","contents":[{"id":"CW111.21_23634","quantity":1},{"id":"CW93_21175","quantity":1},{"id":"CW46.5_20604","quantity":1},{"id":"CW45.7_20594","quantity":1},{"id":"CW5.81_13657","quantity":1}]},"user_data":{"client_ip_address":"185.229.22.179","client_user_agent":"WP Rocket\/Preload","fbc":"","fbp":""},"event_name":"ViewCategory"}],"partner_agent":"woocommerce-7.5.0-3.0.16"}
    duration: 0.18857s 03-22-2023 @ 12:18:21 - Response
    code: 200
    message: OK
    body: {"events_received":1,"messages":[],"fbtrace_id":"AnIQDHNPyZKgvvQUhSrcbFt"} 03-22-2023 @ 12:18:22 - Request
    method: POST
    uri: https://graph.facebook.com/v14.0/398852878174810/events
    user-agent: Facebook-for-WooCommerce/3.0.16 (WooCommerce/7.5.0; WordPress/6.1.1)
    body: {"data":[{"action_source":"website","event_time":1679487502,"event_id":"1a466fa4-73d2-466c-8ea7-6c351969c9ef","event_source_url":"https:\/\/carolewaller.co.uk\/product-category\/clothes\/jackets\/","custom_data":{"content_name":"Jackets","content_category":"Jackets","content_ids":"[\"CW111.21_23634\",\"CW93_21175\",\"CW46.5_20604\",\"CW45.7_20594\",\"CW5.81_13657\"]","content_type":"product","contents":[{"id":"CW111.21_23634","quantity":1},{"id":"CW93_21175","quantity":1},{"id":"CW46.5_20604","quantity":1},{"id":"CW45.7_20594","quantity":1},{"id":"CW5.81_13657","quantity":1}]},"user_data":{"client_ip_address":"185.229.22.179","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 9_1 like Mac OS X) AppleWebKit\/601.1.46 (KHTML, like Gecko) Version\/9.0 Mobile\/13B143 Safari\/601.1","fbc":"","fbp":""},"event_name":"ViewCategory"}],"partner_agent":"woocommerce-7.5.0-3.0.16"}
    duration: 0.15532s 03-22-2023 @ 12:18:22 - Response
    code: 200
    message: OK
    body: {"events_received":1,"messages":[],"fbtrace_id":"AHeRvzxLsKYZjmKAzhABKQj"} 03-22-2023 @ 12:18:35 - Request
    method: POST
    uri: https://graph.facebook.com/v14.0/398852878174810/events
    user-agent: Facebook-for-WooCommerce/3.0.16 (WooCommerce/7.5.0; WordPress/6.1.1)
    body: {"data":[{"action_source":"website","event_time":1679487514,"event_id":"83e30577-8233-4303-9910-4250c3dc005c","event_source_url":"https:\/\/carolewaller.co.uk\/product\/offcut-handpainted-bamboo-jersey-cardigan\/","custom_data":{"content_name":"'Offcut' handpainted bamboo jersey cardigan Carole Waller","content_ids":"[\"ss23\\/26_24855\"]","content_type":"product","contents":"[{\"id\":\"ss23\\/26_24855\",\"quantity\":1}]","content_category":"Silk Shirts","value":"295","currency":"GBP"},"user_data":{"client_ip_address":"185.229.22.179","client_user_agent":"WP Rocket\/Preload","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.0-3.0.16"}
    duration: 0.20432s 03-22-2023 @ 12:18:35 - Response
    code: 200
    message: OK
    body: {"events_received":1,"messages":[],"fbtrace_id":"Ala8qzYEuLYP4nxFWXNSE6p"} 03-22-2023 @ 12:18:36 - Request
    method: POST
    uri: https://graph.facebook.com/v14.0/398852878174810/events
    user-agent: Facebook-for-WooCommerce/3.0.16 (WooCommerce/7.5.0; WordPress/6.1.1)
    body: {"data":[{"action_source":"website","event_time":1679487516,"event_id":"1df72106-61dd-4c47-a8b6-d4ec7d55078b","event_source_url":"https:\/\/carolewaller.co.uk\/product\/offcut-handpainted-bamboo-jersey-cardigan\/","custom_data":{"content_name":"'Offcut' handpainted bamboo jersey cardigan Carole Waller","content_ids":"[\"ss23\\/26_24855\"]","content_type":"product","contents":"[{\"id\":\"ss23\\/26_24855\",\"quantity\":1}]","content_category":"Silk Shirts","value":"295","currency":"GBP"},"user_data":{"client_ip_address":"185.229.22.179","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 9_1 like Mac OS X) AppleWebKit\/601.1.46 (KHTML, like Gecko) Version\/9.0 Mobile\/13B143 Safari\/601.1","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.0-3.0.16"}
    duration: 0.15477s 03-22-2023 @ 12:18:36 - Response
    code: 200
    message: OK
    body: {"events_received":1,"messages":[],"fbtrace_id":"AQWB-YJzs5BRF4lKTswvA1j"} 03-22-2023 @ 12:18:38 - Request
    method: POST
    uri: https://graph.facebook.com/v14.0/398852878174810/events
    user-agent: Facebook-for-WooCommerce/3.0.16 (WooCommerce/7.5.0; WordPress/6.1.1)
    body: {"data":[{"action_source":"website","event_time":1679487517,"event_id":"3a0140be-0853-46a3-aeb2-d1dd20338b96","event_source_url":"https:\/\/carolewaller.co.uk\/product\/handpainted-organic-cotton-drill-loose-jacket\/","custom_data":{"content_name":"'Offcut' handpainted organic cotton drill loose jacket Carole Waller","content_ids":"[\"ss23\\/24_24863\"]","content_type":"product","contents":"[{\"id\":\"ss23\\/24_24863\",\"quantity\":1}]","content_category":"Jackets","value":"495","currency":"GBP"},"user_data":{"client_ip_address":"185.229.22.179","client_user_agent":"WP Rocket\/Preload","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.0-3.0.16"}
    duration: 0.15584s 03-22-2023 @ 12:18:38 - Response
    code: 200
    message: OK
    body: {"events_received":1,"messages":[],"fbtrace_id":"AUgEa66E_6g75EdvyyEcGqI"} 03-22-2023 @ 12:18:39 - Request
    method: POST
    uri: https://graph.facebook.com/v14.0/398852878174810/events
    user-agent: Facebook-for-WooCommerce/3.0.16 (WooCommerce/7.5.0; WordPress/6.1.1)
    body: {"data":[{"action_source":"website","event_time":1679487519,"event_id":"d9470f87-86e1-4763-a2d7-bc8f6185eb0e","event_source_url":"https:\/\/carolewaller.co.uk\/product\/handpainted-organic-cotton-drill-loose-jacket\/","custom_data":{"content_name":"'Offcut' handpainted organic cotton drill loose jacket Carole Waller","content_ids":"[\"ss23\\/24_24863\"]","content_type":"product","contents":"[{\"id\":\"ss23\\/24_24863\",\"quantity\":1}]","content_category":"Jackets","value":"495","currency":"GBP"},"user_data":{"client_ip_address":"185.229.22.179","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 9_1 like Mac OS X) AppleWebKit\/601.1.46 (KHTML, like Gecko) Version\/9.0 Mobile\/13B143 Safari\/601.1","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.0-3.0.16"}
    duration: 0.16128s 03-22-2023 @ 12:18:39 - Response
    code: 200
    message: OK
    body: {"events_received":1,"messages":[],"fbtrace_id":"AYbCrSyt0lqi4OeAYnOznoX"}

    Thread Starter Graami

    (@graami)

    Hi,

    Running Yoast Test → Yoast SEO → Reset indexables tables & migrations options seems to have resolved both issues.

    Problem solved! Thanks so much for your help. 🙂

    Thread Starter Graami

    (@graami)

    Hi Rumejan,

    As noted above, all plugin caching is turned off, we are not using CDN and the problem shows up across multiple web browsers.

    If we change the title of the WordPress page itself, this does get immediately reflected on the front end. But if we change SEO title and description in Yoast it makes no difference on the front end even though Yoast saves it.

    Screenshot of SEO panel here which is for this page here

    Thanks,
    G

    Thread Starter Graami

    (@graami)

    Hi,

    Thanks for the reply, here’s what we have set [LINK]. Still seems to not be showing the proper IP address.

    Is that as it should be?

    Thanks,
    G

    Thread Starter Graami

    (@graami)

    Hi @wfyann, any further advice? We’re still looking to resolve the problem.

    Thanks.

    Thread Starter Graami

    (@graami)

    Hi wfyann,

    Advice from the hosts is that there is no front-end proxy:

    “Our website is running Apache webserver, There is No proxy in front of it. But there a Classic Load balancer. AWS Load Balancer (CLASSIC)”

    If I set “Let WordFence use the most secure…” setting the problem still persists. It brings back the same IP (the serever IP I guess) for all settings in the IP detection section.

    Any idea what we can try?

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)