Gene S

Hello Matheus,

Happy New Year, and thank you for the follow-up.

To preface these comments: I am not a computer programmer, I know just enough to be dangerous, nor are we a commercial operation with programmers on staff, or have a list of subs looking for gig work.

The system is running well. After the initial problems with the Version 3.x update, and my rewriting the donor form in the new version, things settled down. I found some “bugs” which were reported and some UI elements that didn’t make much sense to me (as a donor), those too were reported.

Other than the stress encountered during the last 2 weeks of October, the system is running well. Just in the past 2 days we seamlessly processed over 100 donations, the Zapier / Google Sheets implementation is running perfectly, and we had no problems with Form Field Manager, which is a wonderful Plugin.

I understand the concept of creating a user record for each donor and the challenges with the current e-mail implementation (ran into some of them on a previous campaign).

What surprises me is major changes are made, and we don’t get an e-mail notifying us of the impending change(s). Much of my problems were the time wasted on “discovering” the update’s new functions and the lack of documentation (in one place). And yes, I would like some direction on how to disable the GiveWP newly registered user from receiving a registration email, we do not use registration.

As you may know, I used GiveWP on 2 previous campaigns (V2.x) in 2019 and 2022, we never had a problem, I’d give you a perfect 10 for those experiences.  To be perfectly candid, the rocky start to Version 3.x dampened my enthusiasm for GiveWP, my current campaign is ending soon.

We are discussing a new campaign, which by then, I hope the rollout of Version 3.x has settled down, uncovered most of the bugs, and we will see Version 2.x-like performance.

Thanks for the reply.

Was just speaking with a friend, he’s not a WP developer, but he said the same thing. If I could, I’d even rebuild the failing page using the new version, but the Webhook (PayPal) is broken and I can’t reset and reconnect through the apps Dashboard.