gaiatros
Forum Replies Created
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Thanks Bethany,
At the moment I would like to keep the www on the URLs. I also noticed another site having the same issues. Could you please let me know when a solution to reset this becomes available? Thanks
I tried that and still the same. So there is no way to escalate this or get any fix that actually works?
It’s literally the same URL, nothing has changed and I did try that before. about a week ago you said you could reset something and we just needed to try a few more steps. Is there anyone you can escalate this to get it reset?
I just tried another full reinstall and got the same results.
Is there anything you can help me reset on your side? all the cases that I see on this forum and on other websites mention support doing a reset on the account on their side.
The admin path is the same, also I’m using the same Google account for the other sites
I tried that guide before, no theme or plugins installed and got the same results
Thanks Adam! The domain is the same. I also tried removing the SSL and changing it to just HTTP but got the same results.
After the Google login it just goes back to the default WP admin page: https://www.heywelcometoearth.com/wp-login.php
After login, I’m back on the dashboard page, this keeps repeating over and over, and it’s only on this site. I have been working on other sites on this same hosting and using the exact same setup, all of them work fine so far.Hi Adam. Sorry but I don’t feel comfortable posting a public video with my emails and accounts. I have read multiple posts here and on other forums, where people mention Google can reset something on their end, and after that, it always gets fixed. Could you please confirm if there is anything you can reset on your end?
Thanks again for your reply Adam!
I tried using the incognito mode, same results.
Default theme: same results
browser: Chrome – Version 101.0.4951.64 (Official Build) (64-bit)
I also tried Edge and Chrome on Android v101.0.4951.61 (just in case) but got the same resultsHi Adam,
Thanks for your reply. About the reset, yes I used the Tools > Available Tools > Reset Site Kit. I also tried to reinstall the plunging and even the whole site (it doesn’t have any content yet).Regarding the other questions:
1. Your Site Health information. You can use this form to share privately if preferred.
-I just submitted the form with my site health information
2. Are you prompted to grant access to services quested by Site Kit and do you grant all of these?
-Yes I can see the screen that says “Site Kit already has some access
See the 6 services that Site Kit has some access to.” I have granted access to all of them but then after clicking on “continue” it just goes back to the WordPress login screen and from there it goes back to the initial page of Site Kit setup. I also tried to use another Gmail account and got the same results, also other sites that I set up over the last few days didn’t have this issue.
3. Do you see any console errors when trying to set up the plugin?
-No errors during the set upLet me know if you need any further information and thanks in advance for your help!