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Forum: Plugins
In reply to: [Rating System] Hide rating on pagesI am having the same difficulty. The ‘display buttons on’ setting does not stop the rating from appearing on pages. Any ideas welcome.
I have received an email from PayPal confirming that this bug has been fixed
Thanks. Looks like they have sorted the bug out then.
Are you getting through via the classic payment page or the new one?
Curious to know if they have actually fixed the underlying bug.
Can’t believe the impact that this has had on me and my client. The client is even asking if he can sue PayPal.
apparent resolution
Although PayPal have not yet come back to me to confirm it, I can see that the payment page has been reverted back to classic view. I assume that their tech people have made the necessary changes. I have tested this and payments now process normally.
I had a look into the settings as krumch suggested but really could not see any way to do this myself. I strongly recommend going through PayPal tech support to resolve this issue.
I have no way to know how widespread the problem is. There must be plenty of people out there who have no idea that this is happening. I can’t imagine that it is only affecting WordPress users who refer to PayPal but if the bug is in the PayPal website then presumably it is affecting everyone, which would be a massive problem for PayPal and something that we would have already heard about.
Update
The payment does not work on the website linked to the PayPal account that I reverted to classic look myself. Therefore, doing this yourself probably will not work.
I noticed that the actual card payment page was just the same and therefore not linked to the classic look in PayPal. I suspect that PayPal tech people need to manually link the old payment page to our accounts for this to work.
So a waiting game until I hear back from them that the change has been made.
I was unclear from what they wrote as to what they were going to do. Change a single page or revert the whole thing back to classic.
I have left them to make the change on one of my sites but made the change myself on the other.
The link to return to Classic is the last link displayed under the MORE topic category.
I haven’t tested it yet … would be grateful if you let me know how you get on if you make the change yourself.
My ticket number is … 160109-000011
Some positive news from PayPal. Their technical support people sent me the following in response to my ticket…..
After investigating the issue further, express checkout payment with debit/credit card page not submitting is currently a known issue in PayPal. Our internal team is currently looking into this issue. Apparently, it only happens to the new checkout page. In order to solve this issue, you will need to use the classic checkout page. Do you mind if the payment is redirected to the classic checkout page? If you don’t, I will get our internal team to solve this issue for you. I look forward to your response.
Will do.
Pretty sure that those accepted payment methods only apply if you have a PayPal Pro account as they are designed to have the details added on the website side rather than PayPal.
Thanks for the Stripe tip. Looking into that now.
No errors on server scanner.
No response from PayPal with regards my technical support ticket.
No idea if this is a PayPal issue or an S2 issue.
Stuck with a brand new membership site and no way to take payments without a PayPal account. Increasingly unhappy clients and I have no idea how to solve this. Any help gratefully recieved.
Does the short code look ok?
[s2Member-Pro-PayPal-Form level=”1″ ccaps=”” desc=”Retired – No access to Palynology 1 Year: $15.00″ ps=”paypal” lc=”” cc=”USD” dg=”0″ ns=”1″ custom=”palynology.org” ta=”0″ tp=”0″ tt=”D” ra=”15.00″ rp=”<?php echo $trial_days; ?>” rt=”D” rr=”BN” rrt=”” rra=”2″ accept=”paypal” accept_via_paypal=”paypal” coupon=”” accept_coupons=”0″ default_country_code=”” captcha=”0″ /]
My log looks ok to me….
[ Moderator note: code fixed. Please wrap code in the backtick character or use the code button. ]
log for PayPal API gareth davies 20:34 To: xxxx xxxxxx LOG ENTRY: Sat Jan 9th, 2016 @ precisely 8:20 pm UTC PHP v5.4.42 :: WordPress v4.4.1 :: s2Member v151218 :: s2Member Pro v151218 Memory 14.14 MB :: Real Memory 14.50 MB :: Peak Memory 14.47 MB :: Real Peak Memory 14.50 MB palynology.org/retired-no-access-to-palynology-1-year-15-00/ User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586 -------- Input vars: ( Sat Jan 9, 2016 8:20:58 pm UTC ) -------- array ( 'METHOD' => 'SetExpressCheckout', 'RETURNURL' => 'http://palynology.org/retired-no-access-to-palynology-1-year-15-00/?s2p-option&s2member_paypal_xco=s2member_pro_paypal_checkout_return', 'CANCELURL' => 'http://palynology.org/retired-no-access-to-palynology-1-year-15-00/?s2p-option&s2member_paypal_xco=s2member_pro_paypal_checkout_cancel', 'PAGESTYLE' => 'paypal', 'LOCALECODE' => '', 'NOSHIPPING' => '1', 'SOLUTIONTYPE' => 'Sole', 'LANDINGPAGE' => 'Billing', 'ALLOWNOTE' => '0', 'PAYMENTREQUEST_0_PAYMENTACTION' => 'Sale', 'MAXAMT' => '15.00', 'PAYMENTREQUEST_0_DESC' => 'Retired - No access to Palynology 1 Year: $15.00', 'PAYMENTREQUEST_0_CUSTOM' => 'palynology.org', 'PAYMENTREQUEST_0_CURRENCYCODE' => 'USD', 'PAYMENTREQUEST_0_ITEMAMT' => '15.00', 'PAYMENTREQUEST_0_TAXAMT' => '0.00', 'PAYMENTREQUEST_0_AMT' => '15.00', 'L_PAYMENTREQUEST_0_QTY0' => '1', 'L_PAYMENTREQUEST_0_NAME0' => 'Retired - No access to Palynology 1 Year: $15.00', 'L_PAYMENTREQUEST_0_NUMBER0' => '1::357 D', 'L_PAYMENTREQUEST_0_AMT0' => '15.00', 'PAYMENTREQUEST_0_SHIPTONAME' => 'Faby Cano-Davies', 'PAYMENTREQUEST_0_SHIPTOSTREET' => '', 'PAYMENTREQUEST_0_SHIPTOCITY' => '', 'PAYMENTREQUEST_0_SHIPTOSTATE' => '', 'PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE' => 'US', 'PAYMENTREQUEST_0_SHIPTOZIP' => '', 'EMAIL' => 'xxxxxx', 'VERSION' => '71.0', 'USER' => 'txxxxxxxx', 'PWD' => 'xxxxxxxx/', 'SIGNATURE' => 'xxxxxxxx/', ) -------- Output string/vars: ( Sat Jan 9, 2016 8:20:59 pm UTC ) -------- TOKEN=xxxxx13990X&TIMESTAMP=2016%2d01%2d09T20%3a20%3a59Z&CORRELATIONID=ccac08824ab3d&ACK=Success&VERSION=71%2e0&BUILD=18308778 array ( 'TOKEN' => 'EC-7Fxxxxxx13990X', 'TIMESTAMP' => '2016-01-09T20:20:59Z', 'CORRELATIONID' => 'cxxxxxxxxx3d', 'ACK' => 'Success', 'VERSION' => '71.0', 'BUILD' => '18308778', © 2016 Microsoft Terms Privacy & cookies Developers English (United Kingdom)I am experiencing the same thing on two of my websites. I noticed it 3 days ago, about the same time you posted this. Both my sites are completely up to date.
I only realised that this was happening when I launched a new website for a client with 600 members three days ago. Complaints started coming in thick and fast. I was baffled as the payment gateways were identical to the first website that had been running for a few years (apparently without problem). When I looked into it the first website also did not process PayPal guest payments using debit credit cards.
I don’t know how long this has been happening as customers using the first website are more likely to set up subscriptions using a PayPal account and no problems had been reported to me.
I have asked for tech support from PayPal and then came across this post. If you find a solution I would be hugely grateful if you would let me know. I will look into the API logs but am actually stuck in a pretty remote location and travelling at the moment.
Customer experience..
Customer arrives on a S2Member pro form (no PayPal pro account)
Enters registration details and clicks the PayPal icon at the bottom of the form (the form shortcode is PayPal only)
Customer is directed to PayPal website. The option to pay as a guest is offered by PayPal
Customer choses to pay as a guest using a credit or debit card
Customer is directed to complete their card and billing details
Customer clicks submit.
Nothing happens. The screen may ‘blink’ but ultimately nothing seems to happen. Customers may click submit multiple times but nothing happens.
I have tested this myself using various cards on both websites (importantly, cards which are not linked to my PayPal account) – same effect seen
Settings in PayPal seem ok
Forum: Plugins
In reply to: [Email Users] Default user settings can not be changed from offHi Mike, I am days away from doing an official launch of the website and am nervous about ‘rocking the boat’ at this stage. Ordinarily I would love to help but can’t take the time risk just now. Any idea how far away you are from pushing out the update? Obviously it depends on testing. I’ll look out for it.
best wishes,
gareth