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  • Thread Starter fosca

    (@fosca)

    Hi indulgencesalon,

    have you read my whole description above and how I solved my problem? There might be a hint in there that could help you, too. To check that try to access

    http://www.put-your-domain-name.here/xmlrpc.php

    If you get an error you might have the same problem as I. You’ll most likely have to take that to your hosting provider.

    Other than that: you’d have to be a little more specific about your problem and what you tried to solve it for people to be able to help you. For starters: try changing images on other computers/browsers/operating systems if you can or at least start your browser without any active addons. You might have some addon in your standard browser that’s causing a problem (eg NoScript). Then make sure you don’t have any pending updates of WordPress or your plugins. Then, switch to a standard WP theme (like Twenty fifteen) and try changing images. If it works, there’s a problem with your theme.

    If it still doesn’t work, switch off _all_ of your plugins and try again. If it works, switch on one plugin at a time and try again as long as it works. This way you’ll find out which plugin is causing the problem. If it still doesn’t work you’re in about the same position I was in when I first opened this thread.

    If your problem is not also caused by an inaccessible xmlrpc file (see above), you might end up having to add/change images in posts by hand (uploading the image file and manually putting in a
    <img src="put-link-to-your-image-here" />
    tag into your posts in the text view where you want the image to appear). That is a tedious process, but it will most likely work, if you can update the text content of your posts. You will need to know a little HTML, though. Good luck!

    Thread Starter fosca

    (@fosca)

    Ok, although no one seems to be interested in this topic, I’ll document the “solution” I’ve found, and if only for myself.
    In a seemingly unrelated matter, the hosting provider had disabled access to xmlrpc.php for “security reasons”. I had petitioned him to make it accessible again to be able to use Jetpack and a couple of other features that rely on this file (and plugins like “Rename XMLRPC.PHP” or hacking the .htaccess file hadn’t worked).
    After some back and forth I finally got them to make it accessible on the promise to shut off pingback functionality for the site in question (which apparently can be misused for DDOS attacks). Once that was done – voilà: adding media to posts did work again (as well as Jetpack etc.).
    Funny how things sometimes work out.

    Thread Starter fosca

    (@fosca)

    Hi again,
    since no one seems to be able to make any contribution to my problem without at least some further information of what is actually happening, with the help of a friend I dug a little deeper.
    I tried the error console in Firefox but there are just a couple of warnings, apparently unrelated to the problem at hand.

    Much more interesting was the network analysis, which revealed that when clicking that “insert into post” button, admin-ajax.php gets a redirect (302) to the root of the site (/) instead of inserting the [caption…] snippet into the post (I would post a screenshot of it here, but that does not seem to be possible).

    Without an error message we couldn’t determine what the cause of this was, but maybe with this information someone can give me a hint where to look further.

    BTW, there’s nothing in the site’s error logs either, it’s not just the Firefox console.

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