esales2000
Forum Replies Created
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I found that it came because of conflict with :
Asset CleanUp PluginNO.. the plugin is hiding some Eventon information on the Cart page
If I delete the me@mydomain.com auto-assign rule,
then when the user creates a new ticket.. the ticket is auto-assign to all the agents.I want that if user creates new ticket, it will be auto-assign to me@myomain.com (admin agent ).
but I want, if an agent will create a ticket, he will automatically assign to his own ticket.Hi Nikhil,
Thank you for your reply.
The problem is that I make a rule to assign automatically, new tickets from KITCHEN category to me@mydomain.com .I will explain >
Symptom:
Every new ticket in the KITCHEN category, been forwarded to me@mydomain.com agent.
even if agent1@mydomain.com adds a new ticket from his agent account.Steps:
1. AGENT1 logged to his tickets control panel.
2. press the +ADD TICKET button.
3. fill in the details of the ticket ( there is no option to choose an agent, at this point, and it’s better to have because sometimes you need to open a ticket to another agent )
4. press SAVE ( to create the new ticket )
5. the AGENT1 doesn’t see his new ticket, because the ticket is assigned to me@mydomain.com.Result:
In order to solve this issue, I need to delete the me@tikair.co.il auto-assign rule..Hello,
Thank you for your fast reply and great support.
I changed all of them to Enable.1. View unassigned – Enable
2. View assigned me – Enable
3. View assigned others – EnableBut, I want that every Agent will see only his own tickets.
If i will enable View assigned others it allow to agents see each other tickets?
Привет Alex 🙂
Thank you for your fast reply.
https://www.temporary-url.com/C01CCI turned off the plugin. can you please write me, so i will re active the plugin?
Hi Andrei,
Thank you for your fast reply.
You are right, I’m using the WP Rocket plugin.
I cleaned all Cache and now everything is working fine.
you got ***** from me for your support and plugin.Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Translate String not using site languageHi Niklas,
Thank you for your fast reply.
I saw those files, but every time there will be an update I need to change it again manually …Is it possible to help with the translation?
Hi Peter,
Thank you for your great support !!!
I use the HIDE MY WP plugin ( I changed the wp folders and the plugins folders ).
Do you know of any issues with FLATSOME theme and WORDFENCE?Hi Peter,
I`m sorry for the late reply.
I sent the diagnostic report.Thanks in advance
Hi @wfpeter
i hope you are doing well.
i try all your suggestions, but nothing solve the issueHi peter,
im using User Role Editor Pro plugin and im using the default login/registration page.
with admin accounts, the 2FA is working ( they can login using 2fa ).but, customers don’t have an option to activate the 2fa option from the MY ACCOUNT page.
right now, the CUSTOMER role having :
wf2fa_activate_2fa_others – unable
wf2fa_activate_2fa_self – enable
wf2fa_manage_settings – unableHi Peter,
Thank you for your fast reply.
Users are at “customers” group.
Wordfence > Login Security > Settings > i checked (enable) “customers” group.But, at the users EDIT PROFILE page… there is no “Wordfence Login Security” ..
right now, the only way to enable 2FA for a user, is from the ADMIN interface..
im using FLATSOME theme ..
- This reply was modified 5 years ago by esales2000.
Forum: Plugins
In reply to: [Custom Payment Gateway for WooCommerce] can׳t drag\add fieldsThank you for your fast reply.
Last versionForum: Plugins
In reply to: [WP Hide & Security Enhancer] CDN not working after active the pluginHi,
Thank you for your fast reply!
Both free.
any option to fix this issue some how?