Have you been able to access your database? I’m sure it depends on your host, but mine is a MySQL database that’s accessed through phpMyAdmin utility (provided through my hosting company’s website). Within the database there should be a user metadata table.
I figured out what I was doing wrong… The data was posted in the user metadata table, not as separate fields, but in two fields- metakey (which tells the name of the custom field) and metadata (that has the specific entry). I also found a neat plugin called “amr users” makes easy user reports based on the data.
Same issue with me… not sure what I’m doing wrong.
