eh25
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Viewing 4 replies - 1 through 4 (of 4 total)
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Hello,
Opened that support ticket with this link.
As for the overwriting, WooCommerce definitely overwrites any product info on Square. Anytime I update descriptions on the Point of Sale WooCommerce replaces it with the web data on any sync.
Sure thing. Have that pasted below…
WordPress Environment WordPress address (URL): https://clementemuseum.com
Site address (URL): https://clementemuseum.com
WC Version: 7.6.0
REST API Version: ✔ 7.6.0
WC Blocks Version: ✔ 9.8.4
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔ Server Environment Server Info: nginx
PHP Version: 8.0.28
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.86.0
OpenSSL/1.1.1n SUHOSIN Installed: –
MySQL Version: 10.4.26-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database WC Database Version: 7.6.0
WC Database Prefix: wp_
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Database Data Size: 794.83MB
Database Index Size: 135.86MB
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attachment: 788
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et_pb_layout: 4
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note: 2
page: 46
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product_variation: 355
revision: 2034
shop_coupon: 20
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ticket-meta-fieldset: 2
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wc_booking: 2
wc_membership_plan: 1
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wcpf_item: 2
wcpf_project: 1
wp_global_styles: 1 Security Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (31) Gravity Forms: by Gravity Forms – 2.7.4
Akismet Anti-Spam: by Automattic – 5.1
Classic Editor: by WordPress Contributors – 1.6.3
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
GTM4WP: by Thomas Geiger – 1.16.2
Elegant Themes Updater: by Elegant Themes – 1.2
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Event Tickets: by The Events Calendar – 5.5.10
The Events Calendar Pro: by The Events Calendar – 6.0.11
EventsBear Clemente: by Bear Left Bear – 1.0.0
Facebook for WooCommerce: by Facebook – 3.0.18
Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.2.0
Jetpack: by Automattic – 12.1-a.5
Mailchimp for WooCommerce: by Mailchimp – 2.8.2
Redirection: by John Godley – 5.3.10
Surbma | Divi & Gravity Forms: by Surbma – 5.1
The Events Calendar: by The Events Calendar – 6.0.12
TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.5.1 Events Tickets Extension: Set default quantity of tickets to 1: by Modern Tribe
Inc. – 1.1.0 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.24
WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.3.26 (update to version 3.4.3 is available)
WooCommerce Memberships: by SkyVerge – 1.24.0
WooCommerce Payments: by Automattic – 5.7.0
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce Simple Auction: by wpgenie – 1.2.37
WooCommerce Smart Coupons: by StoreApps – 7.1.0 (update to version 7.5.0 is available)
WooCommerce Square: by WooCommerce – 3.7.0
WooCommerce Subscriptions: by WooCommerce – 4.8.1 (update to version 5.0.1 is available)
WooCommerce Variation Swatches and Photos: by Element Stark – 3.1.6 (update to version 3.1.7 is available)
WooCommerce: by Automattic – 7.6.0
WP Mail Logging: by WP Mail Logging Team – 1.11.0 Inactive Plugins (3) Admin Columns Pro: by AdminColumns.com – 6.0.3
Popup Maker: by Popup Maker – 1.18.1
Yoast SEO: by Team Yoast – 20.5 Dropin Plugins (2) advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Settings API Enabled: –
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
booking (booking)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5) Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #4 - /store/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #655 - /terms/ Theme Name: Divi Child
Version: 1.0.0
Author URL: http://bearleftbear.com
Child Theme: ✔
Parent Theme Name: Divi
Parent Theme Version: 4.19.5
Parent Theme Author URL: http://www.elegantthemes.com
WooCommerce Support: ✔ Templates Overrides: – Memberships Restriction mode:: Hide content only
Public content:: Products: 7 items
Excluded from discounts:: –
Membership plans:: 1
Standard Membership Plan:: Members: 48Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No❌ The plan has purchasing discounts
but none are active Subscriptions WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://clementemuseum.com
Subscriptions-core Library Version: 5.3.1
Subscription Statuses: wc-active: 39
wc-pending-cancel: 1
wc-on-hold: 5
wc-cancelled: 7 WooCommerce Account Connected: ✔ Yes
Active Product Key: ❌ No
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure Store Setup Country / State: United States (US) — Pennsylvania Subscriptions by Payment Gateway Square: wc-active: 39
wc-cancelled: 7
wc-on-hold: 5
wc-pending-cancel: 1 Payment Gateway Support PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds PayPal Reference Transactions Enabled: ❌ No
Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin Square Environment: Production
Tokenization Enabled: ✔
Debug Mode: Off Admin Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings Daily Cron: ✔ Next scheduled: 2023-04-14 15:50:19 -04:00
Options: ✔
Notes: 74
Onboarding: completed WooCommerce Payments Version: 5.7.0
Connected to WPCOM: Yes
Blog ID: 159918095
Account ID: acct_1KgYqT2Ht3tWF7b8 Action Scheduler Complete: 10,008
Oldest: 2023-03-14 11:02:04 -0400
Newest: 2023-04-14 10:38:47 -0400 Failed: 16
Oldest: 2022-07-22 12:28:29 -0400
Newest: 2023-04-13 15:33:33 -0400 Pending: 50
Oldest: 2023-04-14 10:48:45 -0400
Newest: 2024-04-11 12:15:48 -0400 Smart Coupons related settings Number of coupons to show: 5
Number of characters in auto-generated coupon code:
Valid order status for auto-generating coupon: processing
completed Include tax in the amount of the generated gift card: no
Deduct credit/gift before doing tax calculations: no
Gift Card discount is inclusive of tax: no
Automatic deletion: no
Coupon emails: yes
Printing coupons: yes
Sell gift cards at less price?: no
Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
Renewal orders should not generate coupons even when they include a product that issues coupons: no
Allow sending of coupons to others: yes
Allow schedule sending of coupons?: no
Combine emails: no
Auto generated coupon email: yes
Combined auto generated coupons email: no
Acknowledgement email: yes
Enable taxes: yes
Prices entered with tax: no
Rounding: no
Display prices in the shop: excl
Display prices during cart and checkout: excl
Display tax totals: single
Enable the use of coupon codes: yes
Calculate coupon discounts sequentially: no
Account endpoints > Coupons: wc-smart-coupons Status report information Generated at: 2023-04-14 10:42:58 -04:00
`Hey there,
Went through and tested multiple plug-ins as well as themes while pushing updates to Square on the point of sale. So far there has been on correction on that bit of html added to the attribute/variation.
Additionally, I went in and built a new set of Attributes/Terms, added them to a product and these also added the “<span> – </span>” text. These are also applied when making a product from scratch with these variations.
Such a strange error. Not sure where this is coming from, hah.
Hey there,
Looks like all of our settings through the sync are correct and working. We are using WooCommece to sync from our online storefront to Square, both online and the POS system we use.
Took a screenshot of the Point of Sale screen for you to view…
https://snipboard.io/pM5BTF.jpg
Hopefully that helps to visualize the issue better.
Viewing 4 replies - 1 through 4 (of 4 total)