ecalypse
Forum Replies Created
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Forum: Plugins
In reply to: [Ecalypse Rental Starter] compatibility issue in themeForum: Plugins
In reply to: [Ecalypse Rental Starter] Modify search – Doesn’t show one resultHi @stoul
Thank you for contacting Ecalypse, This may be due to how you set up your pricing schemes.
I suggest to contact us at our support email wpsupport@ecalypse.com to take a closer look at this issue.
Thanks,
Ecalypse Support
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Shortcodes don’t work (WP v5.2.2)Hi @matobeno1
Thank you for contacting Ecalypse, and for using our software. Please click on the links below to know how to set the Ecalypse plugin with a not Ecalypse theme, and the rental starter shortcodes:
How to use Ecalypse plugin with other than Ecalypse theme:
https://ecalypse.freshdesk.com/solution/articles/13000003588-how-to-use-ecalypse-plugin-with-other-than-ecalypse-themeshortcodes:
https://ecalypse.freshdesk.com/solution/articles/13000055098-rental-starter-shortcodesPlease let me know if the info was helpful.
You can also contact us at wpsupport@ecalypse.com where we can take a closer look at your issue.
Thanks!
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Bookable hour slotsHi @juliettecmmedia,
Thank you for contacting Ecalypse, with Ecalypse Rental Starter is not possible to make this pricing scheme. However, we can do a customization of the full plugin and adjust it to your needs.
If you are interested please contact us through wpsupport@ecalypse.com
Thanks, Ecalypse.
Forum: Plugins
In reply to: [Ecalypse Rental Starter] checkout fieldsHi Alan,
Thank you for contacting Ecalypse and for your nice comments!
Please contact us at wpsupport@ecalypse.com with your requests.
We will be more than happy to help you!
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Quick installation tutorial page not loadingHi John,
My pleasure! have a great day.
Forum: Plugins
In reply to: [Ecalypse Rental Starter] What is the average time for support tickets?Hi Sam,
Thank you for contacting Ecalypse, and for you using our software. Our average time to reply is 3 days SLA for regular clients and 1 day SLA for premium clients. Please keep in mind that we do not support on Weekends nor Holidays.
Our team is working hard to reply to all the inquiries or requests on a timely matter.
Thank you for your patience.
Ecalypse.
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Quick installation tutorial page not loadingHi John,
Thank you for contacting Ecalypse, and for using our software. Please click on the links below to know how to set the Ecalypse plugin with a not Ecalypse theme, and the rental starter shortcodes:
How to use Ecalypse plugin with other than Ecalypse theme:
https://ecalypse.freshdesk.com/solution/articles/13000003588-how-to-use-ecalypse-plugin-with-other-than-ecalypse-themeshortcodes:
https://ecalypse.freshdesk.com/solution/articles/13000055098-rental-starter-shortcodesPlease let me know if the info was helpful.
Thanks!
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Cannot read property ‘toString’ of undefinedHi @thaxam ,
Thank you for contacting Ecalypse and for using our Software. I took a look at your site and it seems that you are not using the correct shortcodes. For the car rental starter please use the following shortcodes:
https://ecalypse.freshdesk.com/solution/articles/13000055098-rental-starter-shortcodes
Please let me know if the info was helpful.
Thanks!
Forum: Plugins
In reply to: [Ecalypse Rental Starter] QueriesHi cuesumit,
Thank you for contacting Ecalypse and for using our software. Please contact us at wpsupport@ecalypse.com to talk more in-depth about your requests.
Thanks!
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Does this plugin has only one shortcode?Hi Rishabh,
Thank you for getting in touch with us,
To take a look at our list of shortcodes please go to the following link: https://ecalypse.freshdesk.com/support/solutions/articles/13000055098-rental-starter-shortcodes.
For “the car is not available” issue, please take a look at the following information and let me know if it was helpful: https://ecalypse.freshdesk.com/support/solutions/articles/5000679509-my-car-is-unavailable-
As for Rencato, it is not enabled for the moment.
I also would like to encourage you to download our Free full version from our site with the link below. If after that you are still presenting these issues please let me know through our support team at wpsupport(at)ecalypse(dot)com
https://wp.ecalypse.com/downloads/free-rental-plugin-for-wordpress/
Thanks
Forum: Reviews
In reply to: [Ecalypse Rental Starter] Not working on latest WP 4.9.6Hi clinton4,
Thank you for checking out our plugin, our developer Just tested it on the newest version of WP (4.9.7) and we didn´t find any issues.
Can you be more specific about what features of the plugin are you having troubles with?
I can also recomend you to download our Free full version from our site with the link below. If after that you are still presenting any issue please let me know through our support team at wpsupport(at)ecalypse(dot)com
https://wp.ecalypse.com/downloads/free-rental-plugin-for-wordpress/
Thanks
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Demo, and multi-languageHi Imartin79,
Thank you for using our plugin, please download our free premium Rental plugin to enjoy all the features that our plugin has to offer.
you can do it with the link belowhttps://wp.ecalypse.com/downloads/free-rental-plugin-for-wordpress/
-To make the translations, please take a look at the articles below:
*Translations – Where and What: https://ecalypse.freshdesk.com/a/solutions/articles/5000656492
*Homepage translations original theme: https://ecalypse.freshdesk.com/a/solutions/articles/5000656495
*How to create translated pages (also with shortcodes): https://ecalypse.freshdesk.com/a/solutions/articles/5000694351-Yes, our plugin allows multi-language
As for the demo, please write us at wpsupport@ecalypse.com and we will give you access to our demo.
Have a great day!
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Support for MultipressHi Dimitar,
Thank you for your compliments. Please download our Free full version from our site with the link below. If after that you are still presenting these issues please let me know through our support team at wpsupport(at)ecalypse(dot)com
https://wp.ecalypse.com/downloads/free-rental-plugin-for-wordpress/
Thanks
Forum: Plugins
In reply to: [Ecalypse Rental Starter] Regarding Ecalypse Rental Starter PluginHi,
Sorry that you are presenting these issues, please download our full version from our site with the link below. If after that you are still presenting these issues please let me know through our support team at wpsupport(at)ecalypse(dot)com
https://wp.ecalypse.com/downloads/free-rental-plugin-for-wordpress/
Best, Maria