dtynan

I don’t know off the top of my head, but I would guess that the ebd and the ebd_left code are in two different sections of code. Since I was using ebd_left on the website where I wrote those modifications, I probably only modified the section of code associated with ebd_left and the other section of code was unmodified. Again, just a guess…

Thanks for going back through the support tickets and finding this item where I explained what to do.

If you followed the above instructions then it should work as far as I know. I can’t think of anything that has changed that would break it and as far as I can recall I haven’t modified that code on that site (and it still works today).

I’m not sure how you could have titles working but not short description unless you made a mistake somewhere along the way. Hmm. Are you sure you have something in the “Short Description” field for the files? The “Short Description” field is near the bottom (2nd to the bottom) when you edit a download in Download Monitor. There is the Title at the top, then the big box after that is the regular description field (which I’m not using), then scroll down some and you’ll see a section called “Short Description”. That is where I’m putting my text for the description. Maybe you put yours in the wrong field?

If it’s not that then I can only guess that you made an error somewhere along the way? Maybe start at the top of this thread and go down it again and double-check that you really got everything in there correctly? If you can’t figure out then email your modified copy of email-before-download.php to dtynan88@gmail.com and I can compare it to mine to see if you missed something I guess. Make sure you update this ticket if you need to do that as I don’t usually check that email address.

Ok, I’ll check it out.

The M&S Consulting folks do read these support items sometimes. I’m not sure if they read all of them or just some. I once emailed them about an issue, but they never responded. However, you could try that. Or you could make a new support item and put “ATTN: M&S CONSULTING” as the subject (or something like that) and explain what you want and maybe point to this item or something. On the main page for the plugin (the Description tab on this site) they’ve got a link to their website and info about $10 support an so forth so maybe take a look at that & their site & figure out what you think is the best way to get their attention….

Meanwhile, I’ll try that mail-tester site and see what it thinks about mine (which does have valid SPF and DKIM). By the way, the trick on setting those up is to try and find a support article on your hosting provider’s website …. the way you enter the line of text for SPF and so forth is not exactly the same across providers, so if you’re using like some blog post some dude wrote then the syntax or steps may not be quite right for your provider.

You must add the file using Download Monitor. You can either upload it within Download Monitor or you can add an existing file, but either way you have to “add” it in Download Monitor so you can get an ID for it. I assume in both of your tests you did actually add it and get an ID for your shortcode.

Normally, when you add a file to Download Monitor it will put it in wp-content/uploads/dlm_uploads/someotherstuff… Sometimes that dlm_uploads folder is protected by the webserver. That may be the cause of the 403. That is permissions on the directory if I recall correctly. So, you can change those to fix it, usually. Or you can move the file somewhere else and fix the path in Download Monitor (when you are looking at the detail page of your download in Download Monitor, you will note that over on the right side there is a little note by a checkbox that says something about the dlm_uploads folder being protected and the fact that you may need to move your download somewhere else).

You might not need to do anything other than to check (or uncheck if it’s already checked) the hide/mask url option in the EBD settings. That changes the way EBD accesses the download and may get around the 403 problem without you having to change any permissions or move any files.

I don’t really understand what you mean.

It can do 1 form with multiple downloads where each download has a checkbox next to it .. the user checks the ones he wants, fills in form, hits submit, then links are presented to each download (or an email is sent with the links or with attachments). That’s how it handles multiple downloads .. if that’s what you’re asking

As long as you set the From: to something valid then you shouldn’t have any trouble with the email not landing in the Inbox.

Most people use Postman SMTP to make sure the From: of the email gets set to what they want. You can also use the Custom Sender for Email Before Download plugin which will get you a couple of fields to set the From: (watchout that it may get wiped out if/when you resave the settings for EBD [you might have to put it back in there, if so]).

As long as the From: is good and you use the default template, then it will always land in the Inbox. If you use your own template (ie you put something in 9.1 or 9.2 in the EBD settings) then who knows…

All that said, I’ll go ahead and comment on the SpamAssassin items you listed:
1. The whole point of EBD is to make it run the EBD php program in order to get a download file, rather than directly downloading the file itself. Since your plugin is in wp-content that’s where it runs it from. I would imagine with a lot of work you could probably make it run from somewhere else, but that seems like total overkill just to get rid of one negative spamassassin marker (considering it tests like 3000 things).

2. I doubt the authors of the plugin (M&S Consulting) would add that, since it’s not really needed, but you never know… The point of the email to the user is either to give them a clickable link to the download or to attach the download file (or both). Thus, not much reason to give a text version except to try and get rid of that one spamassassin msg.

3. You can put the html code in there yourself, as you suggested. Should work.

4. I think that warning is because the To: of the email is probably just an email address (which is taken from the form on your webpage that the website visitor filled in). Spamassassin gives that warning because you didn’t do the extra stuff that you can do in the To: field where you put the guy’s name in quotes and the email address in angle brackets. Again, not really important…

No. They would be in support items on this forum. But, many would be old and the URL provided by the person may not work anymore (especially if it was a test page). But, if you wanted to you could troll back through items on here clicking on the URLs people provide and try to find one that has a popup that works. Probably take quite a while..