dtynan

Look at setting #11 in the EBD settings. You can change the subject text of the email there. If you want the filename to show up in the subject then I think you put [files] or something like that in there (there should be help text underneath the input box on #11 I think).

If I remember correctly, the last time I put my email address in here one of the admins removed it and told me not to do that anymore.

My changes in that item you referred to were only changes to the code that runs if you did ebd_left. So, if yours is working with ebd and not with ebd_left then I suspect you must have some sort of error in the ebd_left portion of your code (which would likely be due to the changes you made trying to follow that prior ticket). Did you cut and paste out of that previous ticket or did you try and retype? Maybe you retyped something incorrectly?

If you have your errors logging to a file then you probably have an error showing up somewhere. It could be in your webserver error log or it might be in a php error log. PHP error logs can be in various places — kind of depends on your host provider and/or what you configured in php.ini or other possibilities.

If you can’t figure it out, then put a URL to your page in here and I’ll go run it and put in my email address in there and you can get my email address that way (you would need to make the form work I guess so that you would get the notification email of me running it .. I guess that means you’d need to put it on ebd rather than ebd_left so that I could then run it with my email address and then you could email your file to that email address .. kinda complicated but I don’t want to the moderators to yell at me again or ban me)

See https://wordpress.org/support/topic/500-internal-server-error-188/

Your form is missing the download_id value when I submit it. That’s probably because of your shortcode. Your shortcode needs to look like the one on the screenshots page (obviously with different numbers in there) … the download_id part will need the id from the pdf file you uploaded into Download Monitor (again, see the screenshots page):
https://wordpress.org/plugins/email-before-download/screenshots/

Fix that and try again. I saw something else that didn’t look right, but can’t be sure until this first issue is fixed.

Also, are you set for ‘inline’, ’email’, or ‘both’ in the EBD settings?

yeah mine does the same thing

I have never actually tried using radio buttons, only checkboxes. Obviously, with checkboxes it’s a multiple download, while radio buttons -should- require a single one to be selected.

With checkboxes, you can put checked=”yes” in the shortcode and that will default all the checkboxes to the checked state … that helps some, but the user can still deselect all of them and then hit submit, meaning it goes through without anything selected and EBD does not handle it well. I suspect that the end result is the same thing as your radio buttons with none of them selected. In my own copy of the plugin, I adjusted the source code to fix the issue I was seeing with nothing selected (for checkboxes). I’m guessing that the same fix might work for you. It requires you to modify a line of code in email-before-download.php. Once you do that, obviously you’ll need to remember to make the same modification again if you ever update the plugin (assuming some new version came out in the future .. something that is pretty rare, fortunately).

Anyway, here is the code change. At around line 562 of email-before-download.php you should see this line:

else if(!empty($d) || !empty($ebd_item->file) ){

Change it to be this:

else if( (!empty($d) || !empty($ebd_item->file)) && strpos($ebd_item->download_id,',') === FALSE ){

(note that that scrolls off to the right so make sure you get the whole thing as it’s quite a bit longer than before)

Then test again and this time it should catch it if nothing is selected (hopefully) and give an error.

• This reply was modified 9 years, 10 months ago by dtynan.

yes, I was about to mention that. In case you are interested in more info: https://wordpress.org/support/topic/email-before-download-just-hangs-after-clicking-link/

Yeah, try what I suggested.

Also, where did you put the URL to the S3 file? Is that in the Download Monitor part where you would normally have a local path or did you use file=”http://blahblahblah” in the EBD shortcode or did you put in both places?