dtynan

assuming those are the correct ID numbers, then you should be using just 1 shortcode and it should look like this:

[email-download download_id="97" contact_form_id="89"]

EBD export is hardcoded for certain fields, so only those fields will show up as column headers in the excel file (in the csv file). It’s not flexible enough to handle your extra fields in the same way it handles the fields that it is hardcoded for (like your-email, your-name, etc). However, there is one field called “posted_data” that actually contains all of the fields that were submitted when the user clicked on the submit button on the form. So, that would include any extra fields you added to your form. All of that data is smushed into that one field as a big blob of XML. So, theoretically, you can get at that data by parsing that XML. You would probably need a script of some type to do that or it may be possible with some programming inside Excel (not sure). No matter what though, you’ll need some sort of programming of some type to get at it….

Alternatively, you can get at the data using some method other than the EBD export feature. I have seen posts from some people who use either the Contact Form DB plugin or the Flamingo plugin in order to get all the CF7 form field data stored into a database that they can access somehow. I’ve never used either of those plugins, so you’re on your own on how to do it….

Good luck

Looks like there is something wrong or interfering with your download file or with Download Monitor. When the browser tries to go to http://iotgurus.net/download/105238/ your server is returning a 500 Internal Server Error. That URL comes from Download Monitor. It thinks your file is at that location. So, something is wrong with that particular URL and/or your file and/or Download Monitor.

Typically, when the server generates a 500 Internal Server Error, it will usually put some stuff into the webserver error log that may clue you in to the problem. It could be that the file is no longer at the location in the filesystem where Download Monitor thinks it should be or the file could be inaccessible due to permissions or something like that.

You could check the webserver error log and look for the 500 error and see if it helps you figure out the issue. Or, you could just look at your download in Download Monitor and then make absolutely certain the file is really where it should be in the filesystem. Or you could just delete the file & upload it again (getting a new download_id) and see if maybe that fixes it. You could go over to the Download Monitor support forum and ask them for help. Or, shot in the dark, you could change the EBD setting “Hide/Mask” to be checked, which causes EBD to access the file in a different way (this probably wouldn’t fix it, but just mentioning it)

Good luck

It requires Download Monitor, not Download Manager.

Just to be clear, those are just suggestions. It’s your page, you make it how you’d like it. I’m just suggesting things that might make things clearer for your website visitors. Good luck! 🙂

Ok, I tried your site again with both Firefox and Chrome and the PDF displayed in the browser (rather than getting a File Save box), which I think is what you want.

Remember that when the user fills in the form & hits the button it is always going to display that little link and the user will have to click that link and THEN he gets the PDF file (displayed in the browser). EBD does not have the ability to immediately display the PDF when the user submits the form — it must display a link to the PDF that the user must then click.

So, you might want to consider some minor styling changes to make things more user friendly:

First, you might want to change the text on the button on your form. Currently it is “Download eBook”, but that’s not actually what happens when they click it .. when they click “Download eBook” that will cause that “Office” link to show up and they’ll have to click that and then the ebook PDF will download & display in the browser. So, I think you might want to change that text to be something else so it’s less confusing. “Submit form” or just “Submit” or “Submit to get eBook” or “Get eBook” or something like that may be less confusing for people. When someone clicks on something that says “Download”, they usually expect to get the file right away, not to have to click on another link.

Second, you could change the Title of your file from “Office” to “Download eBook” or to “Click Here to Download eBook” or something like that. You would do that in Download Monitor (edit the download and change “office” to whatever you want). That way, when the link shows up it will be more obvious that the user should click it and what will happen when he clicks it.

Third, you might want to remove that message that appears with the green box around it. I think it says “Thank you for your message. It has been sent”. That message doesn’t make much sense really, so getting rid of it might make things better. You can make it not display by adding CSS. Hopefully you know how to add CSS (latest wordpress versions have a way in the customize menu to add custom css, some themes also have an option in their menus, etc). This is what you would add in order to make that green box & message not display:

div.wpcf7-mail-sent-ok { display: none !important; }

Fourth, in order to make the little link stand out even more (I’m talking about the link that currently says “office”), you could style it with some more CSS. You might style it to look more like a button, for example. Here is some CSS that does that .. you would probably want to modify this to change colors or font size or whatever, but this should get you started:

a.icon-button.download-icon {
    border: 2px solid #35BA32;
    background-color: #009900;
    color: #ffffff;
    font-weight: bold;
    font-size: 120%;
    text-decoration: none;
    margin-top: 10px;
    padding: 10px 20px 10px 20px;
    display: inline-block;
}
a.icon-button.download-icon:hover {
    background-color: #ffffff;
    border-color: #0000ff
    color: #000000;
}

• This reply was modified 9 years, 5 months ago by dtynan.
• This reply was modified 9 years, 5 months ago by dtynan.
• This reply was modified 9 years, 5 months ago by dtynan.

Yeah I see the same problem. Looks like a bug.

I haven’t tested this, but it looks like you can edit line 439 of email-before-download.php (which will be in the wp-content/plugins/email-before-download direcotry) and just change the _blank to _self so that it looks like:

$target = '_self';

and save it and I think that will fix it.

Change setting #5 from “_blank” to “_self” in the EBD Settings page.