dobby14

Forum Replies Created

Viewing 15 replies - 16 through 30 (of 44 total)
1 2 3
  • Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    8 years, 11 months ago

    Hello wfphil,
    I tried all your steps (except replacing all WordPress files and directories) and ended up with the following result:

    1. Some days I could login and some days not (both in my main site and my staging site).

    2. In the case I could not login, there was no way to change this behaviour. Even when I renamed all plugins or all themes, I could not login.

    3. When I could login again on 7th June, I not only deactivated Wordfence, but removed the plugin completely from my main site, but not from my staging site.

    4. Since then I could login every day to both sites – my main site WITHOUT Wordfence, and my staging site WITH Wordfence. And each time when I logged into my staging site, I got a message from Wordfence that I had just signed in.

    I think this proves that the login problems have nothing to do with my WordPress files and directories as such. In any case, it must be an interaction between the WordPress plugin and some part of my WordPress installation.

    Is there any tool which would allow me to track every step which is taken forward before I login (or am denied to login) to my admin dashboard? Tools like Query Monitor only show what happens after having logged in.

    Best regards
    Helmut

    • This reply was modified 8 years, 11 months ago by dobby14.
    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years ago

    Sorry wfphil,
    it seems that I missed some of these steps out. So I will do again thoroughly. But at the time being, I CAN login to my staging site (whereas not to my normal site), so I’ll wait and see and get back to you if I know more.
    I thank YOU for your patience!

    Oh, just this question: I think theme switching only is possible from inside my backend, is it? I can’t do it in a similar way as with the plugins by renaming directories or so? Am I right or is there a way to do it with FileZilla?

    Helmut

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years ago

    Hello wfphil,
    this advice seems to me lika a random shot – and not so easy to perform. And who says that it is not the database or some interacting plugins?

    I would just like to know whether you think that the problem has nothing to do with wordfence at all – OR with an interaction between my wordpress installation and wordfence. In the first case I would be logged out even if I would deactivate the wordfence plugin. But before activating wordfence I never had the problem.

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years ago

    Hello wfphil,
    thank you for your advice.

    Unfortunately, when I just tried to follow your advice, I couldn’t login to both sites again. Although the suspected theme (Leeway) is not active on the staging site, I can’t get logged in. Does that mean: The theme Leeway is not the cause for the problem as well? Or can it be the interaction of the theme and some plugin?

    As for the Email: Whenever I tried to send you one, it didn’t reach you. My address is: helmut-schuetz@onlinehome.de – can you find it in your spams?

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years ago

    Hello wfphil,
    I mailed to your address, but I don’t know if you got the mail…

    As to your question: On my staging site I have the 2016 theme active AND all plugins active AND can login AND get a mail from Wordfence that I have logged in.

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Just an addendum:
    Today I can login to both sites, but ON MY STAGING SITE (with theme 2016) Wordfence reacts to my login with an email like the ones I get if I cannot login. On my normal site (with theme leeway child) I get no Wordfence email.

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Hello wfphil,
    today I could login to both sites again. Now I changed my staging site’s theme into the 2016 theme – although many items of my site don’t work with it – but that’s not the point now, for I want to see, if the login failure will occur with this theme as well.

    But what if my “leeway” theme by themezee is definitely the cause for my problems. Will I have to look for a different theme? I was so happy with the items of “leeway” such as two menues and a nice tag cloud and so on.

    Or might there be a way to find out which part of the theme interferes with wordfence functionality and fix the problem?

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Hello wfphil,
    since yesterday I can’t login to both sites (normal and staging). And I experimented with my staging site:

    And I can’t login, any plugin whatever I rename.

    At last I renamed ALL plugins, but it doesn’t work either. Is that a hint that it MUST be a theme problem in any case? But I can’t change the theme because I don’t get into my backend…

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Just for clarification: in my “by the way”-passage the word “today” is missing. I could login to my staging site today…

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Hello wfphil,
    a few days ago I tried the procedure you advised me with my staging site when I could not login. As I had rename the plugin “wp-edit pro” I could login again. So I assumed this plugin could have caused the problem.

    BUT: When today I could not login to my normal site and tried to fix it by renaming the plugin “wp-edit pro”, that did not work.

    Should I now do the above procedure with all of my plugins and theme of my normal site, too? Why did you say I should do it only with the staging site?

    By the way: I could login into the staging site without problems. But when I tried to update the staging site plugin there, I got a failure message…

    Just a question concerning step 5 and 6 in your advised procedure: You wrote at the end of step 5 “skip step 6”. But I think, in every case I should re-rename the theme or plugin after processing them, shouldn’t I? Otherwise, at the end every plugin would be deactivated…

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Thank you, wfphil,
    I will try out your advice at the time the problem arises again.

    Just for information the days when I could NOT login to my backend in May: 1, 3, 6, 7.
    The other days – 2, 4, 5, and today – I can login. Funny…

    Best regards
    Helmut

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Hello wfphil,
    I am totally confused.

    Yesterday I could login again. Even when I updated the Wordfence plugin and enabled the login security option in Wordfence I could login again after having outlogged.

    Today I can’t login again, just as two days before.

    But to my staging site I could login today. When trying to update the Wordfence plugin there, however, I got a failure message.

    Looks like a gambling game to me…

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    Dear wfphil,
    I wish you a happy 1st of May!

    When I tried to login to my WordPress dashboard today I experienced the same failure as I described it to you many times before:

    Into the login window I enter my correct username and password, and when clicking OK, I don’t be logged in, but get the very same login window again.

    In the same second I get an Email from Wordfence (see the end of this post – the shown time is when I tried to login last time).

    You asked me to copy and send you my “root PHP error log”. But I do not find any file named “error_log” in the root directory of your WordPress installation. Instead I sent you a screenshot of the root directory, so you can see yourself.

    Some days before I could login without problems. I did not change anything on the site since then, no plugin, not even a comma in any post.

    I’m only glad that I am pausing with the work on my homepage anyway for at least some weeks.

    Have you still got no idea what might cause my problem?

    Best regards
    Helmut alias dobby14

    And here once more the text of a Wordfence alert email:

    [Wordfence Alert] bibelwelt.de Admin Login

    This email was sent from your website “Bibelwelt” by the Wordfence plugin at Monday 1st of May 2017 at 04:54:41 PM
    The Wordfence administrative URL for this site is: https://bibelwelt.de/wp-admin/admin.php?page=Wordfence
    A user with username “hs-14_bw-wp” who has administrator access signed in to your WordPress site.
    User IP: 2003:dd:fbc2:1b00:34e7:a8e2:5d9f:e610
    User hostname: p200300DDFBC21B0034E7A8E25D9FE610.dip0.t-ipconnect.de
    User location: Giessen, Germany

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

    OK, wfphil,
    I built up a staging site. With all my plugins I actually use. Then in Wordfence I enabled the “login security options”. I logged out from my staging site and logged in again, and it worked!

    Nevertheless: when I first logged in to my staging site, Wordfence sent me the following message – but this time without blocking me out of my site:

    This email was sent from your website “Bibelwelt” by the Wordfence plugin at Thursday 27th of April 2017 at 06:41:11 PM
    The Wordfence administrative URL for this site is: https://bibelwelt.de/1493236161768/wp-admin/admin.php?page=Wordfence
    A user with username “hs-14_bw-wp” who has administrator access signed in to your WordPress site.
    User IP: 2003:dd:fbc8:5400:1cbe:532c:77e6:e73a
    User hostname: p200300DDFBC854001CBE532C77E6E73A.dip0.t-ipconnect.de
    User location: Giessen, Germany

    If all this is so – then I think none of my plugins could have caused the trouble I have had.

    But there is no explanation why sometimes I get a message from Wordfence like the one above and am locked out – and next time there is a message and I am not locked out – and another time there is no message and I can log in.

    I think I should now enable “login security options” in Wordfence on my normal site as well and hope that everything runs fine.

    Best regards
    Helmut

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence locked myself out of my WordPress site
    Thread Starter dobby14

    (@dobby14)

    9 years, 1 month ago

Viewing 15 replies - 16 through 30 (of 44 total)
1 2 3