dlong500
Forum Replies Created
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Rob, I would try completely uninstalling Jetpack (making sure you have no remnants left) and then install from scratch again. My issue was resolved with this method. That being said, it does appear that the Jetpack plugin is “easily corrupted” and I’m hesitant to use it especially on critical sites until it’s been shown to remain stable (including upgrades) for quite some time.
I’ve deleted the plugin and reinstalled, and it appears to be working so far, but I also still have almost every Jetpack component individually disabled, so I’ll test some more as I enable the components.
Regarding the audio tag, are you saying that the new version of WordPress will override the Jetpack audio tag even if that component is enabled? Thanks.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] 500 Internal Server Error@wpyogi I never claimed that I wasn’t being helped quickly; only that I would like to see problem resolution being handled on public forums rather than private emails. I’m quite happy with the response times.
We are using WordPress 3.7.1, but we’ve been using that for at least several weeks. The issue didn’t occur until sometime over the last few days after the Jetpack 2.6 upgrade.
I just tested a page with literally only an audio shortcode and with Jetpack enabled it gives the 500 error but works fine with Jetpack disabled.
Here is the shortcode I used:
[audio src="https://dl.dropboxusercontent.com/u/154257140/Sermons/2013/Sermon_12012013.mp3"]If it is not a bug in Jetpack 2.6 then the only thing I can figure is that the plugin is corrupted. How do I completely uninstall and reinstall Jetpack including any database data?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] 500 Internal Server ErrorI understand the need to not “hijack” threads, but given that it appears many people are experiencing this same issue it would be nice if we could get some info posted here rather than handling everything in private conversations.
I’ll start my own thread, but if this thread is the typical pattern what’s the point in having a forum? We might as well just contact developers by email.