dlherren

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  • Forum: Plugins
    In reply to: [NS Google Sheets Connector] Occasionally Works
    Thread Starter dlherren

    (@dlherren)

    10 years ago

    FYI, I was able to confirm this evening that an entry is added to the error log when a submission is not written to the Google sheet.

    Forum: Plugins
    In reply to: [NS Google Sheets Connector] Occasionally Works
    Thread Starter dlherren

    (@dlherren)

    10 years ago

    Hmm, I’m not sure that the time stamps line up.

    This morning, for example, there were form submissions at 9:31am, 9:45am, and 9:47am. The first one did not make it into the Google Sheet, but the other two were successful.

    Here are the new log entries (since I posted yesterday):
    11:30:42 PHP 5.6.17 Array
    14:31:19 PHP 5.6.17 Array

    Maybe the 14:31 time stamp matches up with the unsuccessful attempt at 9:31am? I’m not sure what the 11:30 time stamp would be though.

    There are not any differences between submissions that are successful or unsuccessful. Sometimes they contain the exact same information (name, email address, and number).

    I’m not sure how to regenerate the access token. Do you happen to have instructions for that? I’ve tried retrieving and reentering the access code, but that didn’t seem to help.

    Thanks for your help! It’s really hard to diagnose the problem because it happens sporadically.

    Forum: Plugins
    In reply to: [NS Google Sheets Connector] Occasionally Works
    Thread Starter dlherren

    (@dlherren)

    10 years ago

    FYI, here is the debug log:

    12:19:15 PHP 5.6.17 Array
    14:30:24 PHP 5.6.17 Array
    20:53:48 PHP 5.6.17 Array
    01:56:56 PHP 5.6.17 Array
    11:26:21 PHP 5.6.17 Array
    04:22:49 PHP 5.6.17 Array
    14:48:16 PHP 5.6.17 Array
    22:25:14 PHP 5.6.17 Array
    00:41:34 PHP 5.6.17 Array
    09:56:40 PHP 5.6.17 Array
    11:15:00 PHP 5.6.17 Array
    15:04:36 PHP 5.6.17 Array
    21:11:53 PHP 5.6.17 Array
    01:18:20 PHP 5.6.17 Array
    02:37:31 PHP 5.6.17 Array
    15:33:46 PHP 5.6.17 Array
    03:57:45 PHP 5.6.17 Array
    13:11:15 PHP 5.6.17 Array
    15:03:50 PHP 5.6.17 Array
    02:44:44 PHP 5.6.17 Array
    11:16:04 PHP 5.6.17 Array
    00:43:02 PHP 5.6.17 Array
    11:36:16 PHP 5.6.17 Array
    12:48:40 PHP 5.6.17 Array
    14:23:33 PHP 5.6.17 Array
    22:10:02 PHP 5.6.17 Array
    02:28:59 PHP 5.6.17 Array
    02:47:19 PHP 5.6.17 Array
    02:47:55 PHP 5.6.17 Array
    22:00:51 PHP 5.6.17 Array
    01:00:47 PHP 5.6.17 Array
    20:01:07 PHP 5.6.17 Array
    20:01:27 PHP 5.6.17 Array
    23:54:42 PHP 5.6.17 Array

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