djdancer

Okay sterndata. I told you I’d come back and update so here’s what happened. I changed the url via the wp-config.php. per article https://codex.wordpress.org/Changing_The_Site_URL I ended up with no background, my theme was missing from behind. Then I changed it in functions.php just for the heck of it. I received error 400. So rather than restore my site from backup I went into the database and changed it back to just http://www.mydomainname.com in the wp_options table under the field option_name, I scrolled down and looked for siteurl and changed it back to http://www.mydomainname.com. Then I went into the same table and had to go to the next page with the arrow down at the bottom of my database page and looked for option_value and also changed that back to http://www.mydomainname.com. Then I tested my site to see if all was back to the way it should be and noticed that my url was now changed from http://www.mydomainname.com.php53-23.dfw1-2.websitetestlink.com\ to http://www.mydomainname.com/?p=123. So now I knew that something changed in the permalinks under Settings in my WP dashboard. I went into the Permalinks settings and just for the heck of it I tried to change the “Custom Structure”to http://www.mydomainname.com/%postname%. It was no longer grayed out and would accept the change. I have my site exactly as I intended to do in the first place without having to modify the wp-config.
All I needed to do was change it in the database. If the database already has the http://www.mydomainname.com take it out and reenter it so that it’ll accept that change then go back into Permalinks in you WP dashboard and change it there.
sterndata I have to thank you for pointing me in the right direction. I’m also not afraid to change anything in the database or WP application because I always have my “Backup” to restore from.
Thanks again!!

sterndata –

What do you mean by change my domain? Change the permalink??
Thank you!!

sterndate I don’t know what mulitsite is but I only have one site and one domain name for this site.
I haven’t configured any urls in wp-config. I know I can configure “WP_SITEURL” and the “WP_HOME” values in the wp-config but haven’t. I just checked. I can send you a copy but wouldn’t put it up here.

This is what my “Custom Structure” looks like in Permalinks:
http://www.mydomainname.com.php53-23.dfw1-2.websitetestlink.com if I add the %postname% to the end of that it looks like: http://www.mydomainname.com.php53-23.dfw1-2.websitetestlink.com\%postname%

I can’t change the “Custom Structure” at all. I’m trying not to change it in the wp-config because if someone else comes in after me then they won’t know what I did. That’s if I get hit by a bus or something tomorrow and someone had to come in and take my place. I’d like to know why it’s grayed out. Yours is also grayed out. If you click on any of your items in permalinks you can’t change them you can just add to the end of custom structure.

Can anyone explain to me why the permalinks get greyed out? Also I was looking at another thread that said that they changed the permalinks in wp_config and then received After changing the site URL, to undo the changes that caused the 404 error the .htaccess file needed to be removed from the new location (which was the root directory in my case). How do I know if the .htaccess file has been moved?

Archana Solanki thank you for your reply. I’ve been reading about permalinks and this issue for weeks. I know I can probably fix my issue by going into the wpconfig to change my permalink but I want to know why it’s greyed out and how to fix it. Then I’ll try to change the link. When I first started using WordPress I didn’t know the best practices but now the client wants it changed. Any help will so be appreciated. 🙂

Okay so to the left of that block I already have “Custom Structure http://www.arsenaltek.com.php53-23.dfw1-2.websitetestlink.com” and it’s greyed out. In fact all of them are greyed out. If I click on the button and put “/%postname%/” and save settings I get
“http://www.mywebsitename.com.php53-23.dfw1-2.websitetestlink.com/company/company-profile/” in my URL when I look at my site. When I go back into my dashboard go to settings/permalinks the botton next to postname is highlighted…

No, not in the footer area. If you look at my site on a desktop there are social media icons for Facebook, Twitter on the top right side and one that says where my clients can open a ticket by clicking on our icon. It brings them to our ticket system through URL. When I’m using WPTouch for mobile site I don’t see how I can configure that icon. It has other social media icons but don’t see where I can customize my own through WPTouch.

Esmi. Thank you for responding. I wrote in my post that I did testing with Artisteer for over a week with upgrading three versions and they couldn’t help me. I wrote in my post above that I took Artisteer out of the picture and still had the same outcome.
So… now I have it working on my cell but none of my tabs are clickable on the web…