Hi,
Thank you for testing the plugin and for providing the environment details.
If the template library opens but clicking “Insert” does nothing, it may indicate that a JavaScript error or a blocked network request is preventing the template from being inserted.
Could you please check the following?
- Open your browser Developer Tools (usually by pressing F12).
- Go to the Console tab and check if any JavaScript errors appear when you click Insert.
- Then go to the Network tab, click Insert again, and see if any request shows an error (for example status 403, 404, or 500).
If possible, please share:
- a screenshot of the Console
- any failed request visible in the Network tab
This will help identify if the issue is caused by a JavaScript conflict, a blocked request, or a server restriction.
Also, if you have any caching, security, or optimization plugins enabled, it may be useful to temporarily disable them to rule out a conflict.
Looking forward to your feedback.
