debtalbot

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Forum: Plugins
    In reply to: [WooCommerce Square] Woocommerce and Square sync issues
    Thread Starter debtalbot

    (@debtalbot)

    2 years, 11 months ago

    My apologies, I missed your previous response. Thanks for the email notification to prompt me.

    Ive enabled the Debug mode and this is most recent error log. Ive removed some location information for security reasons.

    It appears to be an issue with the payment received. I have confirmed with the owner that they have received the payment via Square. So I have changed the status of the payment transaction which was showing as Pending to Completed. But it still seems to be an issue. Any ideas what I need to change so that this error does not keep repeating everytime there is a scheduled sync?

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    Forum: Plugins
    In reply to: [WooCommerce] Square product updates not syncing in woocommerce
    Thread Starter debtalbot

    (@debtalbot)

    2 years, 12 months ago

    Apologies, I thought I replied but it appears the email was sent to the no-reply email.

    This syncing is still an issue. I cleared pending items about 4 days ago and there has been another scheduled action running since 15/4/2023 as pending. Its now the 17/4/2023.

    The thing is the WooCommerce is syncing with Square showing new products added in Square to appear in WooCommerce.

    Is it wise to cancel these current scheduled action which has now been two days as pending and do a manual sync instead?

    View post on imgur.com
    • This reply was modified 2 years, 12 months ago by debtalbot.
    Forum: Plugins
    In reply to: [WooCommerce Square] Woocommerce and Square sync issues
    Thread Starter debtalbot

    (@debtalbot)

    3 years ago

    thanks you for your prompt response.

    I did contact NameCheap recently and they suggested installing the Heartbeat Control by WP Rocket plug in but that hasnt made any difference.

    Here is a copy of the System Report. I note there is a reference to

    Must Use Plugins (1)

    EasyWP Plugin: by Namecheap
    Inc. – 1.0.1.1

    I can raise this with NameCheap as we migrated from EasyWP Plugin to their Shared Hosting which was to see if it resolved the syncing issue. Not sure why there is a reference to this particular plugin if we are now using Shared Hosting.

    WordPress Environment

WordPress address (URL): https://fifthelementorgonenergy.com
    Site address (URL): https://fifthelementorgonenergy.com
    WC Version: 7.5.1
    REST API Version: ✔ 7.5.1
    WC Blocks Version: ✔ 9.6.6
    Action Scheduler Version: ✔ 3.5.4
    Log Directory Writable: ✔
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔

Server Environment

Server Info: LiteSpeed
    PHP Version: 8.0.28
    PHP Post Max Size: 2 GB
    PHP Time Limit: 1500
    PHP Max Input Vars: 10000
    cURL Version: 7.84.0
    OpenSSL/1.1.1p

SUHOSIN Installed: –
    MySQL Version: 10.3.38-MariaDB-cll-lve
    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

Database

WC Database Version: 7.4.1
    WC Database Prefix: wpvg_
    Total Database Size: 53.15MB
    Database Data Size: 41.91MB
    Database Index Size: 11.24MB
    wpvg_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
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    wpvg_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wpvg_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wpvg_wfhits: Data: 1.09MB + Index: 0.08MB + Engine InnoDB
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    wpvg_wflogins: Data: 0.41MB + Index: 0.16MB + Engine InnoDB
    wpvg_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvg_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
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    wpvg_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wpvg_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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Post Type Counts

attachment: 106
    custom_css: 1
    et_pb_layout: 27
    language_switcher: 2
    mailpoet_page: 1
    nav_menu_item: 7
    page: 13
    post: 13
    product: 73
    revision: 121
    shop_order: 1
    wp_global_styles: 1
    wpforms: 1

Security

Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

Active Plugins (26)

Akismet Anti-Spam: by Automattic – 5.1
    Better Search Replace: by WP Engine – 1.4.2
    Divi Background Plus: by BeSuperfly – 2.3
    DiviMenus: by DonDivi – 2.16.0
    Facebook for WooCommerce: by Facebook – 3.0.17
    Google Listings and Ads: by WooCommerce – 2.4.2
    Site Kit by Google: by Google – 1.96.0
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.7.0
    Jetpack: by Automattic – 12.0
    LiteSpeed Cache: by LiteSpeed Technologies – 5.3.3
    Really Simple SSL: by Really Simple Plugins – 6.2.3
    TranslatePress - Multilingual: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.5.1

UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.23.3

WooCommerce Stripe Gateway: by WooCommerce – 7.2.0
    WooCommerce Payments: by Automattic – 5.7.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
    WooCommerce Square: by WooCommerce – 3.7.0
    WooCommerce: by Automattic – 7.5.1
    Wordfence Security: by Wordfence – 7.9.2
    Yoast SEO: by Team Yoast – 20.4
    WP File Manager: by mndpsingh287 – 7.1.8
    WP Mail SMTP: by WPForms – 3.7.0
    Smush: by WPMU DEV – 3.12.6
    WPForms Lite: by WPForms – 1.8.1.1

Inactive Plugins (2)

Loginizer: by Softaculous – 1.7.7
    MailPoet: by MailPoet – 4.11.0

Dropin Plugins (1)

object-cache.php: Redis Object Cache Drop-In

Must Use Plugins (1)

EasyWP Plugin: by Namecheap
    Inc. – 1.0.1.1

Settings

API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #9 - /refund_returns/

Theme

Name: Divi
    Version: 4.20.2
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

Templates

Overrides: –

Square

Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off

Admin

Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page

Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings

Daily Cron: ✔ Next scheduled: 2023-03-05 23:40:02 +09:30
    Options: ✔
    Notes: 68
    Onboarding: completed

WooCommerce Payments

Version: 5.7.0
    Connected to WPCOM: No
    Blog ID: -
    Account ID: -

Action Scheduler

Complete: 4,583
    Oldest: 2023-02-06 18:39:12 +1030
    Newest: 2023-04-02 20:26:03 +0930

Pending: 271
    Oldest: 2023-03-09 08:37:18 +1030
    Newest: 2023-04-09 20:26:03 +0930

Failed: 2,795
    Oldest: 2023-01-19 05:10:28 +1030
    Newest: 2023-03-09 08:31:42 +1030

Canceled: 12
    Oldest: -0001-11-30 09:14:20 +0914
    Newest: -0001-11-30 09:14:20 +0914

Status report information

Generated at: 2023-04-08 10:08:59 +09:30
    `

    I note there is a X re the Theme, however, we have not changed any part of the theme for WooCommerce.

    Any assistance would be greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)