Hi,
I believe the issue might be related to my initial license setup. When I activated the Free license, I selected that I did not want to receive critical error emails. However, now I want to receive them, but they are not being sent.
I have already checked all settings:
- My email is correctly set under “Where to email alerts”.
- Critical alerts are enabled in Email Alert Preferences.
- The Wordfence test email works, but no emails are sent for scan results.
- WP Mail SMTP is configured correctly, and the email log shows no record of Wordfence trying to send alert emails.
Additionally, I never created an account on the Wordfence website. When I tried to create one now, I did not receive the email to set my password, not even in my spam folder.
Could my email address be blocked or restricted from receiving Wordfence emails? How can I reset my email preferences and ensure I receive alerts and account-related emails?
Thanks!
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This reply was modified 1 year, 1 month ago by deborabastos.
