davmerit

the form appears but with a TEXT BOX showing in the background

This appears to be due to a CSS style around the checkboxes not a “TEXT BOX”.

The problem is in the CSS code below in http://www.dedicatedcpa.com/wp-content/themes/maleo/css/maleo.css:

.form-control, .wpcf7-form-control { background-color: white;
background-image: none;
border: 1px solid #cccccc;
border-radius: 5px;
box-shadow: 0 1px 1px rgba(0, 0, 0, 0.075) inset;
color: #555555;
display: block;
font-size: 15px;
/* height: 46px; - THIS IS THE PROBLEM */
line-height: 1.33;
padding: 10px 16px;
transition: border-color 0.15s ease-in-out 0s, box-shadow 0.15s ease-in-out 0s;
width: 100%;
}

You may override this with the code below

.wpcf7-form-control-wrap .wpcf7-form-control {
       height: auto;
}

Add your CSS via Child Theme or use custom CSS plugin.

If you know what I’m doing wrong, I’d be grateful

That would probably be possible if you include a link to your Contact Form 7 form plus all your input in the Form of the CF7 interface.

can we set multiple recipients in the ‘To’ field?

Yes you can add multiple email addresses separated by commas (NOT semicolons) in the To: field in Mail Section.

You can also cc: and bcc: using the Additional headers: field in Mail Section – see Adding Cc, Bcc and Other Mail Headers.

The green Success message and not receiving any error messages is a very clear indication that CF7 is sending the email.

So your email is probably being seen as spam somewhere in the email process. This is usually due to email headers (in particular the From email address used) or email content.

Emails can be considered spam for a whole host of reasons and get rejected at many points in the email process in addition to your spam folder.

See Contact Form 7 Email Issues – this links to a much more comprehensive article which also covers emails being considered spam.

See also Best Practice to Set Up Mail.

If you find you need more detailed advice, after reading and working through the above links, please include a link to your Contact Form 7 form plus all your input in the Form and Mail sections of the CF7 interface. This should allow others to understand your actual problem and offer a possible solution.

See Custom Validation

You can make use of on_sent_ok in the additional settings the CF7. You can do something like this

on_sent_ok: "location = 'link-to-the-download-file';"

Custom Validation could help

@marcvillevoye As per the Forum Welcome, please post your own topic. I’ll be watching out for your question to offer you a possible solution.

Posting in an existing topic and taking over the original posters question is generally considered inappropriate. Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.