DaveCS
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] Graphs not workingHey Camu,
Thank you for all the reverence sources. Sorry to ask again, but do you have a link to the paid support form? You all have been helpful and responsive so I’m not averse to sending a few bucks your way.
If on the off-chance that such support isn’t an option for me (though I don’t see why it wouldn’t), would a potential fix for this be to delete the plugin then reinstall the latest version? I realize that this would probably wipe previous years’ data, but I’m wondering if still is a potential last-ditch fix.
Thanks again for your time.
Regards,
Dave.
Forum: Plugins
In reply to: [SlimStat Analytics] Graphs not workingHello again,
Unfortunately, I don’t *think* have access to my personal api. I never started one and bluehost takes care of hosting. I’ve been fairly hands-off with this site and I’m not too technical.
At this time, I believe I only have access to the plugin editor. If you have any docs on modifying that I’d gladly delve into them.
Forum: Plugins
In reply to: [SlimStat Analytics] Graphs not workingHi, I’ve tried to look up how to access MySQL error log and find these tables, but I’m at a loss. I have no idea. Do you have a doc on how to find them?
(On WordPress) I did go to Plugins > Slimstat > Edit but didn’t find it there. Website is hosted by Bluehost. Do I need to contact them?
Best I could turn up in the meantime was this error, found in Slimstat > Settings > Maintenance:
[01-12-16 06:20 pm] 215 Error: Unknown column ‘content_type’ in ‘field list’
My website is http://www.cydoniansignal.com
Forum: Plugins
In reply to: [SlimStat Analytics] Graphs not workingHi, thank you for getting back to me so quickly.
However, I don’t know if the solution above is for my problem. The graphs show up on the page, their windows are movable and I can zoom in and out. However they show pageviews of 0 for all days, starting at January. I checked a few days ago and the reports/graphs were functioning normally. I have turned off adblock, but it didn’t seem to change it. I’ve updated my plugins and wordpress to no avail.
The Currently Online window says: “no data to display”. On the Site Analysis tab, all windows also say: “no data to display”. It seems that my traffic history stopped recording on the 5th of January, just after 7am MST.