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  • Thread Starter danryinc

    (@danryinc)

    Thanks Cais,

    I tried to hold it down a couple of times for a minute and nothing happened. I’ll submit a ticket now. Any work arounds you can suggest in the interim?

    Thread Starter danryinc

    (@danryinc)

    Hey Cias,

    So I here are the steps:

    – In a post I hit the green button and Next Gen opens
    – I select NextGEN Basic Thumbnails
    – What would you like to display? – I select the gallery I’m targeting
    – I click save and nothing happens. The NG screen does not close and resolve into the post. It’s like the save button doesn’t function at all.

    Thread Starter danryinc

    (@danryinc)

    Thanks Mika.

    I’m definitely willing to admit that I’m not entirely up on all of the different products and names you guys offer. I saw that there was a CDN service offered but I think my understanding of what CDN does and what you guys can presently offer might be different.

    I am running Dreampress and have been told a few times by support that running any caching program alongside Varnish will wreck havoc. I’m going to follow your guidance and go for it.

    I’ve worked with a ton of coders and tech folks in the past so I totally understand stating things as clearly as possible (as things often get taken at face value). My only point to that is that (being that many of your customers are probably not tech savy) it might not be best practices to have customers guess their way through how a product is supposed to work for them.

    I arrived at the plugin via a wiki on how to set up to use a CDN. There were not stoppers to keep me from assuming things would just work. It’s just makes things much easier (on everyone involved) to assume everyone is dumb and give them an easy path to get things done rather than to assume that knowledge or luck will lead them into the best end result. Typically Dreamhost has been stellar at making things simple to use/integrate. Hopefully this product will go that way too.

    Thanks

    Thread Starter danryinc

    (@danryinc)

    Hi Mika,

    That’s well and fine but Dreamhost is claiming that they sell a CDN: http://wiki.dreamhost.com/DreamSpeed_CDN_Overview
    http://www.dreamhost.com/cloud/dreamspeedcdn

    It was also reinforced in an earlier tech thread that it (Dream Objects – not this specific plugin) is a CDN. Now I could have told you and the support guys BEFORE posting here that this was not a question for you because the WordPress app is not set up for it. I even told the support team that.

    I realize that this product (and the idea that it could be used as a CDN) is not ready for primetime. My question for you, the support team and the product team is why am I (the customer) being sent off in every direction to figure that out? I’m seriously surprised that you guys are this scrambled.

    My biggest question (now that you have reinforced that I should not be using this product) is what do I do now? Varnish will not let me use another CDN that runs off of a different caching plugin. Please-please-please don’t tell me that this isn’t the venue for this question because I’ve been getting the runaround for two days now.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)