dancarter213
Forum Replies Created
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I’ve just installed the update that has gone live, my website is now completely non responsive.
Has anyone else experienced this issue?Thank you,
That will teach me to read the documentation before I comment!Hi,
Yes rolling back did fix the issue.
Pretty sure I’ve already increased my memory limit, but will investigate.
Cheers!
I was using the browser, but I am now using FTP. It still seems to be the same speed when it is processing the images.
I’m having this problem too. Glad it isn’t just me.
Forum: Themes and Templates
In reply to: [Astrid] Can I reduce space between menu and content?Thank you that’s ace!
Any idea on how I can reduce this last final part? When I am editing the page there is no space above this image, however it always seems to be a lot lower than the margin for the box.
https://drive.google.com/open?id=0BxDaby4t2dkbSThjQmcyaDlmQzQ
Thank you, I really appreciate the help 🙂
Forum: Plugins
In reply to: [WooCommerce] Name of Products Changing when adding to BasketOk, so I’ve been even more stringent with my plugin test and have found WooCommerce Upload Files to be the culprit.
Will head to their forum,thanks.
Usually it’s an order for products of different sizes or for multiple products of the same size.
One of the most recent Woocommerce update change log details about update to PayPal payment gateway and we’ve have no problems on our site that runs through there.
I’m not looking to argue that you can’t reproduce the issue at your end. I’m simply passing in the problem i have had with multiple customers, and what PayPal have said to me about the above documents that I linked to.
JUst as an aside to let you into the extent of the problem I am having, we have had sunshine now since February. In that time we have 38 completed orders, and I have 24 sitting in my trash as these people were unabl to purchase multiple times before either their payment went through or I chased them up.
Cheers
My URL is http://www.amygriffithsphotography.co.uk
This is not happening for all of my customers and seems sporadic however the Paypal document does state that this can be down to a number of different variations due to different products.
However it has so far led to around £150 of orders being unable to be paid and customers then not returning, or having to be followed up and card payments taken over the phone.
Thank you
Hi,
sorry I didn’t see your reply.
They are getting a return to merchant error.
I have contacted paypal and they have said they have made changes to their checkout and something will need to be updated through the plugin, they asked me to refer you to this page.https://www.paypal-knowledge.com/infocenter/index?page=content&id=FAQ2067&expand=true&locale=en_US
Thank you, I hope this can resolved as soon as you get chance,
thank you,
Dan