cusrev
Forum Replies Created
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Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error 401 since migrationCan you please check this custom field in one of the new orders for which you have already sent a review reminder (e.g., the order that you mentioned above as an ok one)?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error when posting reviews to WooCommerceThanks for providing additional information.
Can you please share a screenshot of the error message after re-posting the failed review from http://www.cusrev.com/dashboard ?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] No reviews to show for Shop reviewThanks for sharing the report.
I see that you don’t have a ‘shop’ page configured in WooCommerce. This is why shop reviews couldn’t be created. Please set a shop page in WooCommerce settings (on ‘Products’ tab) and then re-post the reviews.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error when posting reviews to WooCommerceThanks for sharing the report.
Can you please temporarily deactivate the plugin ‘Wordfence Security’ and try to re-post the failed reviews?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error 401 since migrationThanks for providing additional information.
Can you please open the WooCommerce order corresponding to the review with the error and check if it has a custom field called ‘ivole_secret_key’?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error when posting reviews to WooCommerceOk, then let’s go point by point from the solution article shared above together. First, let’s check what plugins you have installed. Can you please send a system report for your site? You can generate a system report in WordPress admin area by going to WooCommerce -> Status -> Get system report.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] No reviews to show for Shop reviewThanks for providing additional information.
Can you please send a system report for your site? You can generate a system report in WordPress admin area by going to WooCommerce -> Status -> Get system report.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Coupon will not apply to any productsThanks for trying our plugin!
Our plugin uses the standard WooCommerce coupons functionality. Please try to create a similar coupon manually (Marketing > Coupons) and check if it will work.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Review Reminders Never SentThanks for trying our plugin!
Please refer to this solution article: No Review Reminders Are Sent.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error website nameThanks for trying our plugin!
Please re-save settings on “Trust Badges” tab in the plugin’s settings. It should update the URL.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error when posting reviews to WooCommerceThanks for trying our plugin!
Please follow the steps from this solution article: Errors When Posting Reviews to WordPress.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] How to show it on woocommerce page only?Thanks for trying our plugin!
Unfortunately, the plugin doesn’t have a feature to show the badge on selected pages. We will definitely consider implementing it in the future versions of the plugin.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] No reviews to show for Shop reviewThanks for providing additional information.
Then, this is the reason why the slider shortcode doesn’t show any shop reviews. Please try to re-post these reviews to WooCommerce by clicking on “WooCommerce” button next to the missing reviews.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error 401 since migrationThanks for providing additional information.
1. Did you change your domain during the migration (e.g., non-www to www or a completely different domain)?
2. Did you make any changes to the database during the migration?
3. Any other changes made during the migration?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Too many redirectIt is possible to use Cloudflare and review forms at the same time. However, you should configure an exception rule in Cloudflare to make sure that it doesn’t block review forms from posting reviews to your site. Please see this support article for further details: Errors When Posting Reviews to WordPress.
- This reply was modified 5 years, 3 months ago by cusrev.