C S Sultan

Hi @seriouslysceptical , thank you for updating the review.

It’s sad to see you go. Hope in the future, we will be able to become more credible for you to give us a try again.

And we will definitely improve our support.

Thanks.

Hi @andrealisi , I am marking this thread as resolved for now.

Feel free to open more threads if you face further issues.

Thanks.

Hi @dawnrd & @alexandermd , I was following up to see if you were still facing an issue. If so, do get back to us with the screenshot of the console errors.

Thanks.

Hi Andrew (@seriouslysceptical ), we had a conversation with you even on Friday.

In our last email, we made it clear that you would get a refund if you said so.

We had no intention of exploiting your money. We sent an email to you to see if you would give us a second chance. If not, as promised, we will issue a refund.

Last day, by the time you replied, it was already past our working hours, and we walked into a weekend. But, based on your decision, we will issue the refund today (Monday).

We admit the support was a bit delayed for you on your initial query. And, even after we provided a solution, you decided to ask for a refund due to the initial delay. That is totally fine. You are entitled to it.

But all we wanted to see with our last email was if you would give us a second chance. We had no bad intentions whatsoever.

Now, I understand you may have had a bad experience with other companies in the past. But we were communicating with you steadily.

Hence, we humbly request you not to be unfair to us.

We had every intention of giving you a refund if you didn’t wish to give us a second chance, and sincerely hope you will realize that we had no bad intentions and surely don’t deserve this.

So we earnestly request you to take down this review (or update it).

Do think about it. Thanks.

Hi @cayman191 , sorry about the delayed response as we walked into our weekend.

1. Thanks for your suggestion about the icons. We will be adding them soon.
2. To add a border to an image, you will need to use the HTML format for a border. For example: 2px Solid #333 (see image)
   We understand this is not the best UI for selecting border color, and we are working on improving it.
3. We tried to recreate the issue about “N,” but we didn’t face it. Would it be possible to make a screen recording and reach our direct support?

Thanks.

Hi @thirdeyeblind82 , thanks for pointing that out.

Yes, indeed all other alignments are working fine, except the Justify alignment. We will work on a fix soon.

Thanks.

Hi @andrealisi , I was following up to see if you are still facing issues?

If so, do let us know f you have any custom checkout field editor plugin on your site or any plugin other than WPFunnels that you can use to customize the checkout page.

Thanks.

Hi @andrealisi , can you let us know if you have any custom checkout field editor plugin on your site or any plugin other than WPFunnels that you can use to customize the checkout page?

Do let us know. Thanks.