csrometheme
Forum Replies Created
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Forum: Reviews
In reply to: [RTMKit] Plugin Prevents Backend AccessHi,
We sincerely apologize for the inconvenience caused by the RTMKit v2.0.0 or higher setup behavior. We understand that this situation can be frustrating when it interrupts access to the WordPress backend.
Thank you for bringing this issue to our attention and for sharing your feedback with us. We truly appreciate it.
Our team is already aware of this issue and is currently working on a fix so the setup wizard can be skipped properly without interrupting access to the dashboard. This improvement will be included in an upcoming update.
Thank you for your patience and understanding while we work on resolving this.
Best regards,
Azka
Customer Support TeamForum: Reviews
In reply to: [RTMKit] hijacking dashboard accessHi,
We sincerely apologize for the inconvenience caused by the RTMKit v2.0.0 or higher setup behavior. We understand that this situation can be frustrating when it interrupts access to the WordPress backend.
Thank you for bringing this issue to our attention and for sharing your feedback with us. We truly appreciate it.
Our team is already aware of this issue and is currently working on a fix so the setup wizard can be skipped properly without interrupting access to the dashboard. This improvement will be included in an upcoming update.
Thank you for your patience and understanding while we work on resolving this.
Best regards,
Azka
Customer Support TeamForum: Reviews
In reply to: [RTMKit] Do not installHi,
We sincerely apologize for the inconvenience caused by the RTMKit v2.0.0 or higher setup behavior. We understand that this situation can be frustrating when it interrupts access to the WordPress backend.
Thank you for bringing this issue to our attention and for sharing your feedback with us. We truly appreciate it.
Our team is already aware of this issue and is currently working on a fix so the setup wizard can be skipped properly without interrupting access to the dashboard. This improvement will be included in an upcoming update.
Thank you for your patience and understanding while we work on resolving this.
Best regards,
Azka
Customer Support TeamForum: Reviews
In reply to: [RTMKit] Kidnapping dashboard accessHi,
We sincerely apologize for the inconvenience caused by the RTMKit v2.0.0 or higher setup behavior. We understand that this situation can be frustrating when it interrupts access to the WordPress backend.
Thank you for bringing this issue to our attention and for sharing your feedback with us. We truly appreciate it.
Our team is already aware of this issue and is currently working on a fix so the setup wizard can be skipped properly without interrupting access to the dashboard. This improvement will be included in an upcoming update.
Thank you for your patience and understanding while we work on resolving this.
Best regards,
Azka
Customer Support TeamForum: Reviews
In reply to: [RTMKit] INVASIVEHi,
We sincerely apologize for the inconvenience caused by the RTMKit v2.0.0 or higher setup behavior. We understand that this situation can be frustrating when it interrupts access to the WordPress backend.
Thank you for bringing this issue to our attention and for sharing your feedback with us. We truly appreciate it.
Our team is already aware of this issue and is currently working on a fix so the setup wizard can be skipped properly without interrupting access to the dashboard. This improvement will be included in an upcoming update.
Thank you for your patience and understanding while we work on resolving this.
Best regards,
Azka
Customer Support TeamForum: Reviews
In reply to: [RTMKit] Version 2.0 ruined the theme.Hi,
Thank you for using our RTMKit Plugin.
We sincerely apologize for the difficulties you’re experiencing. RTMKit v2.0 brings major improvements to performance and system architecture. Due to this upgrade, some settings may have been reset to their default values during the migration process.
To get started after the update, make sure to follow the instructions in this tutorial by clicking here:
We hope this helps restore your website’s appearance to its previous state.
If you are still experiencing any issues, please feel free to contact our customer support team at cs.rometheme@gmail.com. Our support team is always ready to assist you.
Thank you for your cooperation and patience.
Forum: Reviews
In reply to: [RTMKit] Version 2.0 horribleHi,
Thank you for using our RTMKit Plugin.
We sincerely apologize for the difficulties you’re experiencing. RTMKit v2.0 brings major improvements to performance and system architecture. Due to this upgrade, some settings may have been reset to their default values during the migration process.
To get started after the update, make sure to follow the instructions in this tutorial by clicking here:
We hope this helps restore your website’s appearance to its previous state.
If you are still experiencing any issues, please feel free to contact our customer support team at cs.rometheme@gmail.com. Our support team is always ready to assist you.
Thank you for your cooperation and patience.
Forum: Plugins
In reply to: [RTMKit] Urgent: Latest Update Broke Website – Immediate Fix RequiredHi,
Thank you for using our RTMKit Plugin.
We sincerely apologize for the difficulties you’re experiencing. RTMKit v2.0 brings major improvements to performance and system architecture. Due to this upgrade, some settings may have been reset to their default values during the migration process.
To get started after the update, make sure to follow the instructions in this tutorial by clicking here:
First To Do After Update v2.0We hope this helps restore your website’s appearance to its previous state.
Thank you for your cooperation and patience.
Forum: Plugins
In reply to: [RTMKit] Last version 2.0 broke my websiteHi,
Thank you for using our RTMKit Plugin.
We sincerely apologize for the difficulties you’re experiencing. RTMKit v2.0 brings major improvements to performance and system architecture. Due to this upgrade, some settings may have been reset to their default values during the migration process.
To get started after the update, make sure to follow the instructions in this tutorial:
First To Do After Update v2.0For specific guidance regarding header & footer fixes, you can follow this tutorial:
Header and Footer Not Displayed After the UpdateWe hope this helps restore your website’s appearance to its previous state.
Thank you for your cooperation and patience.
Forum: Plugins
In reply to: [RTMKit] La web se rompe al actualizar elementor y rmtkitHi,
Thank you for using our RTMKit Plugin.
We sincerely apologize for the difficulties you’re experiencing. RTMKit v2.0 brings major improvements to performance and system architecture. Due to this upgrade, some settings may have been reset to their default values during the migration process.
To get started after the update, make sure to follow the instructions in this tutorial by clicking here:
First To Do After Update v2.0We hope this helps restore your website’s appearance to its previous state.
Thank you for your cooperation and patience.
- This reply was modified 1 month, 2 weeks ago by csrometheme.