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Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] A scan stage has failed to start.

Thread Starter cottboy

(@cottboy)

1 year, 1 month ago

Thank you for your reply,
I am not using any plugin that displays a maintenance page. The maintenance page is displayed through CDN and does not affect the scan operation. The reason for showing the maintenance page is that I wanted to reinstall the VPS system.
It is worth noting that after reinstalling the system, the first scan failed at step two. When I tried scanning again, it returned to the state where the scan could not start.
If you would like to access the debugging parameters by visiting the page https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_testAjax, you can now access it. The page only displays “WFSCANTESTOK”.
I have sent the scan logs and web logs via email. I look forward to your reply.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] A scan stage has failed to start.

Thread Starter cottboy

(@cottboy)

1 year, 1 month ago

Hi there,

I wanted to check in and ask if there’s any update on resolving the scanning cannot start issue? It’s been a few days since my last message, and I’d really appreciate any guidance or next steps you might suggest.

Thank you for your time and support!

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] A scan stage has failed to start.

Thread Starter cottboy

(@cottboy)

1 year, 1 month ago

Oh, sorry, do you mean setting max_execution_time to 60, instead of setting it to 60 or higher?
I have already adjusted max_execution_time to 60. The scan now seems to shift from failing to start at all to getting stuck at the first step. Below is the scan log:

[Jul 05 00:03:44:1751645024.966220:4:info] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=b0f70517bc7866584f4d04d6053f431e84c4e486d12e1a5cdf7c03064d133dfe6e53f4841491c3cb9fbabb9a683e1a682600ae20b05d8a5d849ec48f69245a1c&s=eyJ3cCI6IjYuOC4xIiwid2YiOiI4LjAuNSIsIm1zIjpmYWxzZSwiaCI6Imh0dHBzOlwvXC93d3cuam95ZmFtaWx5LnRvcCIsInNzbHYiOjI2OTQ4ODM4MywicHYiOiI4LjAuMjYiLCJwdCI6ImZwbS1mY2dpIiwiY3YiOiI3Ljc0LjAiLCJjcyI6Ik9wZW5TU0xcLzEuMS4xbyIsInN2IjoibmdpbnhcLzEuMjQuMCIsImR2IjoiNS43LjQzLWxvZyIsImxhbmciOiIifQ&action=resolve_ips
[Jul 04 23:49:46:1751644186.147083:4:info] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=b0f70517bc7866584f4d04d6053f431e84c4e486d12e1a5cdf7c03064d133dfe6e53f4841491c3cb9fbabb9a683e1a682600ae20b05d8a5d849ec48f69245a1c&s=eyJ3cCI6IjYuOC4xIiwid2YiOiI4LjAuNSIsIm1zIjpmYWxzZSwiaCI6Imh0dHBzOlwvXC93d3cuam95ZmFtaWx5LnRvcCIsInNzbHYiOjI2OTQ4ODM4MywicHYiOiI4LjAuMjYiLCJwdCI6ImZwbS1mY2dpIiwiY3YiOiI3Ljc0LjAiLCJjcyI6Ik9wZW5TU0xcLzEuMS4xbyIsInN2IjoibmdpbnhcLzEuMjQuMCIsImR2IjoiNS43LjQzLWxvZyIsImxhbmciOiIifQ&action=timestamp
[Jul 04 23:44:58:1751643898.012883:4:info] Scan process ended after forking.
[Jul 04 23:44:57:1751643897.881707:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=c02eb1acb10572b33db71568785df3b5&signature=601888ac7ee7cecfc2ad05e77f4c220d692d34bc2f1e59464c79387c7d60b664
[Jul 04 23:44:57:1751643897.874670:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Fri, 04 Jul 2025 15:44:57 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 23:44:57:1751643897.038536:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 23:44:57:1751643897.035890:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 23:44:57:1751643897.028060:4:info] Entering start scan routine
[Jul 04 23:44:57:1751643897.022469:2:info] Attempting to resume scan stage (0 attempt(s) remaining)...
[Jul 04 23:43:55:1751643835.985087:4:info] Scan process ended after forking.
[Jul 04 23:43:55:1751643835.958521:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=9335fa2a4e24cd71e5eb3d7145e6ad23&signature=bb825fb4ffd9d8876561dcc5d2feb3ec11838c42508225bcf4507de1324fabe7
[Jul 04 23:43:55:1751643835.951502:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Fri, 04 Jul 2025 15:43:55 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 23:43:55:1751643835.722577:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 23:43:55:1751643835.720264:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 23:43:55:1751643835.715467:4:info] Entering start scan routine
[Jul 04 23:43:55:1751643835.709761:2:info] Attempting to resume scan stage (1 attempt(s) remaining)...
[Jul 04 23:42:27:1751643747.634977:4:info] Scan process ended after forking.
[Jul 04 23:42:27:1751643747.504536:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=0982ed41da73ba2de41a7b4cd21d697b&signature=a4b38790d9606bd831c7c7f8fdb4230c7e51773a7d0dca231c84849e557dfead
[Jul 04 23:42:27:1751643747.496024:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Fri, 04 Jul 2025 15:42:27 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 23:42:26:1751643746.774961:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 23:42:26:1751643746.774010:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 23:42:26:1751643746.768868:4:info] Entering start scan routine
[Jul 04 23:42:26:1751643746.764327:2:info] Attempting to resume scan stage (2 attempt(s) remaining)...
[Jul 04 23:40:48:1751643648.533290:4:info] Scan process ended after forking.
[Jul 04 23:40:48:1751643648.502335:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=37e4213a8986ac56a118e07d0efc642e&signature=d2e0f8b2125720c45e42031479706cb6e11d6244b63a2fb21a6462f2ea34de81
[Jul 04 23:40:48:1751643648.493615:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Fri, 04 Jul 2025 15:40:48 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 23:40:47:1751643647.676669:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 23:40:47:1751643647.674634:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 23:40:47:1751643647.659437:4:info] Entering start scan routine
[Jul 04 23:40:47:1751643647.652377:4:info] Ajax request received to start scan.

The method I currently use for Wordfence to retrieve IPs is the X-Forwarded-For header. Everything works normally with the X-Forwarded-For header, but Wordfence keeps alerting me to use the X-Real-IP header instead.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] A scan stage has failed to start.

Thread Starter cottboy

(@cottboy)

1 year, 1 month ago

Thank you for your response. I have made the following adjustments:

max_execution_time , It is already set to 300 (no adjustment needed).

Adjusted the memory_limit to 256M.

Added the following code to the wp-config.php file:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

The scan still failed. Below is the scan log:

[Jul 04 05:27:57:1751578077.333379:4:info] Scan process ended after forking.
[Jul 04 05:27:57:1751578077.205381:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=ea1c2163d6a79f53bc896ee03b7fc5d8&signature=006eec3d7adfd98cd2982f1e732989bf9d905a69b4324ca31aea53769d87fb50
[Jul 04 05:27:57:1751578077.197255:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Thu, 03 Jul 2025 21:27:57 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 05:27:56:1751578076.747025:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 05:27:56:1751578076.746003:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 05:27:56:1751578076.739276:4:info] Entering start scan routine
[Jul 04 05:27:56:1751578076.732827:2:info] Attempting to resume scan stage (0 attempt(s) remaining)...
[Jul 04 05:26:44:1751578004.705487:4:info] Scan process ended after forking.
[Jul 04 05:26:44:1751578004.680169:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=816a082f0528711af5270b5731fa2a5b&signature=cf9415218166efd3d9da483fda455309e50578c2cabcec7b02e1ff0a3e1715f4
[Jul 04 05:26:44:1751578004.672778:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Thu, 03 Jul 2025 21:26:44 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 05:26:44:1751578004.271852:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 05:26:44:1751578004.270675:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 05:26:44:1751578004.264042:4:info] Entering start scan routine
[Jul 04 05:26:44:1751578004.259681:2:info] Attempting to resume scan stage (1 attempt(s) remaining)...
[Jul 04 05:25:44:1751577944.393376:4:info] Scan process ended after forking.
[Jul 04 05:25:44:1751577944.275578:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=f1df9bf1b229fed901d2fd4caabaaff0&signature=11a6a5677ebca35161f41898c01752e386c14da19aefffdd6ca97cde0048097b
[Jul 04 05:25:44:1751577944.268930:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Thu, 03 Jul 2025 21:25:44 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 05:25:44:1751577944.034584:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 05:25:44:1751577944.032492:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 05:25:44:1751577944.026511:4:info] Entering start scan routine
[Jul 04 05:25:44:1751577944.022694:2:info] Attempting to resume scan stage (2 attempt(s) remaining)...
[Jul 04 05:24:56:1751577896.171020:4:info] Scan process ended after forking.
[Jul 04 05:24:56:1751577896.050410:4:info] Starting cron with normal ajax at URL https://www.joyfamily.top/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=c223db54795f9b4879a814255af83fdb&signature=abfededbf31b010b3893f7701385581655e6cc62b986992afb383479b12b845e
[Jul 04 05:24:56:1751577896.043253:4:info] Test result of scan start URL fetch: array ( 'headers' => WpOrg\Requests\Utility\CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'cache-control' => 'no-cache, must-revalidate, max-age=0, no-store, private', 'content-encoding' => 'gzip', 'content-type' => 'text/html; charset=UTF-8', 'date' => 'Thu, 03 Jul 2025 21:24:56 GMT', 'expires' => 'Wed, 11 Jan 1984 05:00:00 GMT', 'referrer-policy' => 'strict-origin-when-cross-origin', 'server' => 'nginx', 'strict-transport-security' => 'max-age=31536000', 'vary' => 'Accept-Encoding', 'x-cache' => 'BYPASS', 'x-content-type-options' => 'nosniff', 'x-frame-options' => 'SAMEORIGIN', 'x-robots-tag' => 'noindex', 'content-length' => '32', ), )), 'body' => 'WFSCANTESTOK', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, 'http_response' => WP_HTTP_Requ
[Jul 04 05:24:55:1751577895.821374:4:info] getMaxExecutionTime() returning config value: 20
[Jul 04 05:24:55:1751577895.819747:4:info] Got value from wf config maxExecutionTime: 20
[Jul 04 05:24:55:1751577895.810892:4:info] Entering start scan routine
[Jul 04 05:24:55:1751577895.803782:4:info] Ajax request received to start scan.

What should I do next?

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] A scan stage has failed to start.

Thread Starter cottboy

(@cottboy)

1 year, 1 month ago

Thank you for your reply. I have sent the report via email. Could you please let me know what to do next?

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