Jason Crouse
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] Slimstat Analytics – HeartbeatHi @softfully
could you please make sure you’re running the latest version of the add-on? We just released an update yesterday for it. Thanks.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Heartbeat addon no longer reporting visit durationsHi, just a quick note to let you know that we have released an update for both plugins today. Please install these new versions at your earliest convenience and let me know if your issue is resolved.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Heartbeat addon no longer reporting visit durationsYes, our add-on does not use XML-RPC.
Forum: Plugins
In reply to: [SlimStat Analytics] Heartbeat addon no longer reporting visit durationsHi @nicecms
we’re working on an update to the Heartbeat add-on, which should be released early next week along with a new version of Slimstat which introduces a few new exciting features. Stay tuned.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Your Site is Experiencing a Technical IssueHi,
this looks like a conflict with another plugin. Would you mind deactivating all your other plugins to see if the issue still occurs?
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] bounce rateWe’ll go back to the drawing board and research other tools to see if others use a formula that incorporates time spent on site.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Can’t login in the wp-admin, GDPR opt-out doesn’t workThis sounds like a conflict with another plugin. Could you please test the version on GitHub and see if it solves this issue you’re experiencing?
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] bounce rateHi,
What formula would you use to account for the time spent on site, to correct Google’s flaw? Oh, and thank you for your kind words!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] bounce rateHi @penseelibre
Slimstat uses Google’s definition (and formula) to calculate a website’s bounce rate:
https://support.google.com/analytics/answer/1009409?hl=en
Which is implemented here:
Slimstat determines how many HUMAN visitors have accessed your website during the given time span, and then crunches the numbers accordingly. Please note that Google’s definition doesn’t keep into consideration HOW LONG people stay on your website, even though that looks like an interesting concept. However, we are working on introducing new charts to show you the average visit duration by day, and average time on site day by day.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Customize Top Posts WidgetGreat! I hope you will consider leaving a review for Slimstat!
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] some information missing on Access LogHi @zzrparts
You can find the new Release Candidate on our Github repo:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Then go to Slimstat > Settings > Tracker and disable the CDN feature to load the new tracker locally (at least unless this update is released to the public). Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new tracking code to your pages. Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Broken Layout from 3rd widget in footerSounds good.
Forum: Reviews
In reply to: [SlimStat Analytics] The best and quickest Service!Thank you for your kind words!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Broken Layout from 3rd widget in footerYou could do it via CSS, or use this filter in the widget to limit the number of results:
limit_results equals 4
Forum: Plugins
In reply to: [SlimStat Analytics] No Access to Settings – forbiddenOk, gotcha.