confusedneedhelp
Forum Replies Created
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Forum: Plugins
In reply to: [Nextend Social Login and Register] Plugin affecting bfcacheThanks, much appreciated.
Forum: Plugins
In reply to: [Nextend Social Login and Register] Plugin affecting bfcacheHi,
Would it be possible to add the update to dropbox again. It seems to have been removed.
Many thanks,
Forum: Plugins
In reply to: [Nextend Social Login and Register] Plugin affecting bfcacheThanks very much for the quick response.
I have uploaded the new plugin and it seems to be working now. I will keep monitoring it and let you know if the problem reoccurs.
Really appreciated.
Forum: Plugins
In reply to: [Zoho ZeptoMail] Last update does not send emails nor test emailSame, rolled back and working again. No error showing, just doesn’t work.
Ah ok, now I understand it. Thanks for the help.
Thanks for your reply but that didn’t really answer the question. Can you clarify that bypass cache means that the the page is not cached or that the already cached page is not viewed.
The reason is that after adding the cookie to the filter I am still seeing a cached page. The cookie is a date which is not showing when the page is revisited. I confirm that the cookie is present.
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewOk, the fix is simple. Should have thought of it before. Add this to your css and the problem is fixed.
@media (max-width: 921px) { #ast-desktop-header { display: none !important; } } @media (min-width: 922px) { #ast-mobile-header { display: none !important; } }Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewI reported this to Astra support and this is the answer.
After reviewing the website, it seems that the issue you are facing is likely related to CSS media queries. I’d like to clarify that Astra uses two Header markups – one for desktop and one for mobile devices – and their visibility is controlled by CSS Media queries. If the CSS loading speed is slow, it can impact the markup, causing both headers to appear.
To resolve this issue, I recommend reaching out to your hosting provider or the support team of any cache plugin you might be using. They can help you improve the loading speed of the CSS on your website. For more information, you can refer to the attached article. [Link to article]
My website is pretty quick, sometimes depending on connection speed pages can take 2 or 3 seconds to load. Unfortunately now, since 4.3 if your website does not load instantaneously then you will have some CLS caused by the desktop header flash on mobile view. Not really sure what I can do about this. Does anyone have any suggestions other than changing the theme?
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewI agree that this problem exists since 4.3
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewI can confirm there is no optimization or caching being used on the site and the same problem exists.
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewHi hassadr, does the top bar of the desktop menu remain visible or does it flash up briefly and then disappear on page load like in the video link i posted?
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewHi,
I have switched off all caching and the problem still exists. This is different to the other issues I have seen in this forum as the header only appears for a split second before disappearing. Did you watch the video?
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewHi, thanks for the reply.
I normally have the Siteground Optimizer plugin working for static files and memcache. The dynamic/HTML caching is switched off. I did try turning it all off but it still does the same. Can you explain how you think caching can cause this and then maybe I can see what options I have. Otherwise, what settings do you recommend on the Siteground Optimizer plugin to “reconfigure” as I cannot see anything myself that could help.
Thanks for your help. It is much better with version 4.2.2. Only a line appears at the bottom of the header instead of the full desktop header.
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewI have rolled back to Version 4.2.2 and the effect is less. Only a single line appears and not the complete desktop menu. I did think that this has only started happening recently. I am going to roll back another few versions and see if it helps.
Forum: Themes and Templates
In reply to: [Astra] Header Loading Issue on Mobile ViewActually it seems like the desktop menu in loading at the same time and then disappearing.