Collin Sasse
Forum Replies Created
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Forum: Plugins
In reply to: [Contact Form 7 - PayPal & Stripe Add-on] PayPal redirect not workingOur team is looking into your report, but we’re unable to reproduce the issue. We suspect that there may be another plugin in use or a custom theme you’re using that is causing a conflict. When the form was tested, there were no issues and it submitted fine for us. Thanks for your patience while we investigate.
I’m not able to reproduce the issue you’re having – I visited your website and filled out the form. A success message loaded and then a few seconds later I was taken to PayPal: https://share.getcloudapp.com/kpu7m0px
Please try clearing your browser cache and cookies. If your website uses a CDN or caching plugin, please try disabling that as well.
- This reply was modified 5 years, 3 months ago by Collin Sasse.
Forum: Plugins
In reply to: [Contact Form 7 - PayPal & Stripe Add-on] PayPal redirect not working@awatsonmaston Please create a separate support topic with a URL to your page so that we can test and diagnose your form individually. Note that v1.8.1 is not the latest version, please check for updates via your WordPress admin page.
@kmc2014 I made a typo on the version numbers, my mistake. v1.8.2 is indeed the latest version of our plugin. When I visited your website, I was able to successfully complete the form and was redirected to your PayPal page. It took a few seconds for the page to load, but it is working fine for me: https://share.getcloudapp.com/P8ukY4Y8
Forum: Plugins
In reply to: [Contact Form 7 - PayPal & Stripe Add-on] PayPal redirect not workingThe latest version of our plugin is 2.8.3 and we believe this issue is fixed in the latest bugfix. You mention that you’re not up to date on this version, please update our plugin and let us know if it’s fixed or not.
Forum: Plugins
In reply to: [Contact Form 7 - PayPal & Stripe Add-on] PayPal redirect not workingMake sure that you are using the latest version of the plugin. We released a new update today.
Make sure your server is running PHP 5.6+. You can use a free plugin like WP-ServerInfo to find your current PHP version.
Go to the plugins settings page. Change the redirect method to “2”.
The following plugins can cause problems:
Contact Form 7 – Success Page Redirects
Contact Form 7 Redirection
Contact Form 7 Captcha
Contact Form Submissions
CF7 Smart Grid Design ExtensionForum: Plugins
In reply to: [Contact Form 7 - PayPal & Stripe Add-on] PayPal redirect not workingAre you using any cache, minify, or CDN plugins? Can you try disabling those and giving it a shot again?
Forum: Plugins
In reply to: [Subscriptions & Memberships for PayPal] Where and how do I change the price?You will need to use the PayPal website to update existing customer subscriptions: https://www.paypal.com/billing/subscriptions/
Forum: Plugins
In reply to: [Accept Donations with PayPal & Stripe] Broken Organization’s PageAre you getting this error on the PayPal website itself, or on your form page?
Forum: Plugins
In reply to: [Contact Form 7 - PayPal & Stripe Add-on] PayPal redirect not workingWhen you submit the form, does it hang or does it redirect you to a different part of your website? Is there any indication the form was submitted?