Bill
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Admin interface problemTry disabling your plugins. It seems like several are trying to get your attention and may be interfering with normal operations. If it clears up, start activating them one at a time to see which one is the problem.
Forum: Fixing WordPress
In reply to: image bordersWhen making changes to your theme styles, you’ll either want to use a custom css plugin (which you can browse here), or put it into the style sheet of a child theme. If you already have the Jetpack plugin installed, you can use its Custom CSS module.
Once you have that set up, add this to your custom styles:
#gallery-1 img { border: none; }Forum: Fixing WordPress
In reply to: Site SLOW – Very slow…I just tried your site again and it comes up immediately for me. I ran the Pingdom test and it loaded in just over 2 seconds.
Emoji was not a problem in either instance for me but you can read about emoji in general here, and the underlying security issues behind their implementation here if you like.
When I ran the test, Facebook assets had the slowest calls and returns but still weren’t that slow. I wish I had something better for you to go on.
Forum: Fixing WordPress
In reply to: Some images don't show up on postThat’s great! Glad you got this sorted out.
Forum: Fixing WordPress
In reply to: Cant access my page after editing functions.phpExcellent! Glad you got this worked out.
Forum: Fixing WordPress
In reply to: Cannot Login – Cannot Find AccountIs there any other way to access my account? Or have I just lost all of that content and need to start over?
All of your posts and pages are stored in your WP database which presumably is on a GoDaddy server. All of your images and any other uploaded files are in
wp-contents > uploads, also on a GD server, and probably at the root of your hosting account.You can verify this by logging in to your GD hosting account and using whatever file manager they have for you to view those files.
While in there (and as mentioned above), if you see a file called index.html, index.htm, home.html or similar, renaming it (index-old.html for ex.) should get rid of the coming soon page IF you have a functioning WP installation. Do not rename index.php if you see it.
You are listed as the owner of the domain through 2016 as you say. Those are the parts required: domain name pointed to the GD server, WP installation on that server (files, and folders such as
wp-content, and a database.I called them today and they said server names were pointed out to what he assumed was the wordpress.org location but that was really all he could tell me.
He shouldn’t have to assume anything. Contact them again and hopefully talk to someone who can actually help you. There is no ‘wordpress.org’ location – just the WP installation on their server (if in fact you have one set up there). No one here is in a better position to help you sort this than GD who has access to everything regarding your account with them. Good luck! And sorry you’re having such trouble.
Forum: Fixing WordPress
In reply to: Cant access my page after editing functions.phpi cant access my page anymore
(I’m going to assume you can’t get in to your admin pages either, or you would just fix the file that way.)
If you have a backup of that file, you’re going to need to replace the edited one on your hosting account server with the backup copy (or a fresh, unedited one if no backup is available). You can use an FTP client (like FileZilla), or your web-host’s cPanel or file manager to do this. The file manager is the easiest if you aren’t familiar with ftp. Download a copy of the problem file to your computer for reference, and then delete and replace the copy on the server with the good copy.
Another alternative is to (like above) log in to your hosting account and find your Virtue Premium theme’s folder and temporarily rename it. It will be in
wp-content > themes. This will cause WP to use a default theme (like twentyfifteen) and you should be able to get back in. Then you can try to undo what you did that caused the problem.Forum: Fixing WordPress
In reply to: Site SLOW – Very slow…Your site came up in about 1.5 seconds for me, and a portfolio page comes up in about 3 seconds. Maybe it was some assets server issue that has since cleared up.
Forum: Fixing WordPress
In reply to: Website Body in my siteThat looks like an additional field provided by whatever SEO plugin you’re using, perhaps to allow you to enter a summary or excerpt or the like. Check the documentation for your plugin for guidance.
Forum: Fixing WordPress
In reply to: Cannot Login – Cannot Find AccountCheck with your web host to make sure everything (domain name & hosting account) is in line with them. The ‘coming soon’ page is probably theirs.
Forum: Fixing WordPress
In reply to: Editing HOme page source code.You’ll find it in your theme somewhere, probably styles, but hard to say without more info. Can you post a link to your site?
Forum: Fixing WordPress
In reply to: DashboardCan you see the list of posts in admin? If so, what happens when you try to access any of it?
Forum: Fixing WordPress
In reply to: Mouse over text to hyperlinkYou might try using a plugin like this to add the function back to the WP editor.
Forum: Fixing WordPress
In reply to: Moving a blog without an exported XML fileSorry for the bad news. If it hasn’t been very long since your cancellation, it won’t hurt to try asking your former host. They of course have no responsibility to help and have probably purged the data already, but some of them can be very helpful nonetheless.
Forum: Fixing WordPress
In reply to: Cant customize anything.Glad you got it cleared up! For future troubleshooting, keep in mind that there are potentially three caches to be cleared when changes are not showing up: browser, plugin, and web server.