charene creative

Takayuki, you’ve got me thinking….so for each of those form fields I added, I need to add the tag into that additional headers section for each of those? Or into both the additional headers and message body?

Does this look right?
example:

Company Name: [company-name]
Phone: [phone-number]
Email: [your-email]
Site Name: [site-name]
Site Address: [site-address]

etc……

Please see comment below from client. I guess they are not getting email notifications on comments or reviews?

When I go into the backend of the site I see the comment section highlighted with an orange circle. The questions appear in the remarks area on the product page and would remain there until I remove them. Because I don’t want product questions left in there, I copy and paste into document for the customer service department to handle. Then I delete those “remarks/comments”. I never get emails telling me that someone left a comment though. Its only when I login to make modifications to the site that I see those.

Deidra feels that if someone is interested in a product it’s better to have them just keep entering it there. Out of 12 comments all have been from outside countries who don’t seem to get what that area is used for?

Maybe in addition to having it say, “Remarks” it should say, “Please use the form under Contact Us for all product questions”…

Thank you Mike but all those elements are checked in the settings and we are still not getting notifications for product reviews in WooCommerce?

ReadyHosting is the provider and I do not usually use them. The client had an account with them and did not want to switch. Their customer service help is not very good either. They sent me a video and told me I had to do it myself. I need to wait half an hour because their server is window based and check to see if it worked. Fingers crossed. Thanks for your help at least I know now what I need to do it’s just getting it done correctly!

Thank you…I was able to get the primary menu to work on mobile per your instructions.

I also deleted the W3 total cache plugin and the slider now works on mobile. Does that mean I can’t use any caching plugin for this theme?

The type I was referencing is the type on the slider on both desktop and mobile. I would like to change the type font and it looks like there are options under the theme options > typography which lists H1 Headings, H2 Headings, H3 Headings, H4 Headings and H5 Headings but when I try to change them they revert back to Lato. Do one of these affect the slider type and do I need to purchase the premium for these to work? I don’t see a way to include a screen shot as a visual reference?

I found in the other comments a piece of code to get rid of the page-header but I would like to eliminate only the heading “Home” on the home page and keep the others on their pages. Can you give me the code to do this so the other headings remain on their page? Here is the code to get rid of them all.
.page-header {
display: none;
}